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hireusfreelancer
Level 1

Dear sir I am using quick book software from last 3 months now quick book software is not allowing me to create any new invoices.

 
2 Comments 2
katherinejoyceO
QuickBooks Team

Dear sir I am using quick book software from last 3 months now quick book software is not allowing me to create any new invoices.

Welcome to the Community, @hireusfreelancer. Sometimes, your default browser holds too much cache and temporary internet files that causing QuickBooks to behave unexpectedly. 

 

To confirm, log in to Quickbooks using a private or incognito window by opening any regular browser, then follow these shortcut keys below: 

 

  • Chrome simply press Ctrl + Shift + N.
  • Mozilla Firefox and Internet Explorer, press Ctrl + Shift + P.
  • Safari, press Command + Shift + N. Make sure you're using the latest version.

 

If you're able to create an invoice successfully, that means you're experiencing a browser-related issue that can be resolved by doing a few basic troubleshooting steps. I'd suggest you follow the steps to clear your browsing data. Otherwise, try using another supported, up-to-date browser

 

Let me know if there's anything else that you need help with. We're always delighted to provide our utmost assistance. 

 

 

vpcontroller
Level 11

Dear sir I am using quick book software from last 3 months now quick book software is not allowing me to create any new invoices.

@hireusfreelancer 

 

What really happens when you try to create a new Invoice for your customers?

 

To create an Invoice:

From the left Dashboard > Select "+ New" > Click Invoice under Customers

 

+new.PNG

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