A little over a month ago my company upgrade to QBO Advanced so we can utilize the deferred revenue option the program offered. We are a SaaS company and it is necessary for us to correctly record our sales this way.
When I set it up originally it was all done through the Products and Services tabs. I had to go in and create the schedules for the year. My issue is that I went back in the same area of the Products and Services to create other schedules and the option is no longer there. I went to the other section that is labeled as the Advanced accounting under recognizing revenue and do not see a place to set it up there either.
Apparently the feature was updated recently and have not been able to find anything that outlines how this specific part works anymore.
Anyone out there have this same issue that can provide me with some help? Much appreciated.
I spent an hour with a customer service associate and they were not able to assist me at all.