Deleted invoices that i down loaded from joist. now I have a negative number in the accounts receivables. how do I delete what's in the accounts receivables account

Hey there, @Vmpc.

Let me help you walk through correcting your Accounts Receivables to remove negative balances from it.

First, you'll need to check whether these transactions are duplicates or not. The negative balances are from overpayments or credits.

After that, check if there's a need to apply an invoice to it. You'll need to create one if needed.

Here are the steps:

Apply the credit to an invoice you already created

1. Click + New icon.
2. In the Customer column select Receive payment.
3. Choose the customer, then the credit and the invoice.
4. Click Save and close.

Apply the credit to a new invoice

1. Click + New icon.
2. Under the Customer column choose Invoice.
3. Create the invoice. Then Save and close.
4. Click again the + New icon. Then choose Receive payment.
5. Click the Credit and then Save and close.

Once done, view your Accounts receivable reports if the negative balances were removed.

The second most common cause of a balance in accounts receivable is unapplied payments. Bill payments that aren't applied to bills, or receiving payment entries that aren't applied to invoices affect accounts receivable negatively.

You can correct this situation by operating the payments from the Customer registers and applying them. Feel free to read this article for the detailed steps: Resolve accounts receivable or accounts payable balances on a cash basis balance sheet in QuickBook....

If you want to create and customize accounts receivable aging reports, you can read this article: Run an accounts receivable aging report.

If you have further questions about A/R or any concerns, you can always reply to this post. I'll be willing to lend a hand. Have a good one!