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Hi there, kandy-faulk.
Thanks for letting us know. I'm here to help and guide you on how to correct the Description line in a standard format.
You'll need to customize the Invoice template and adjust the Labels and Widths to correct the description column. Let me walk you through the steps:
For additional reference, you can check this article on how to Customize Invoices in QuickBooks Online.
If you need further assistance with the steps, I encourage you to contact with our QuickBooks Online Support Team. They have additional tools to pull up your account and do a screen share.
You can contact our support team through this link: Get help with QuickBooks Online.
That's it! Fill me in if you have any other questions about customizing Invoice. I'm always here to help you out. Have a good one.