Hi there, kandy-faulk.
Thanks for letting us know. I'm here to help and guide you on how to correct the Description line in a standard format.
You'll need to customize the Invoice template and adjust the Labels and Widths to correct the description column. Let me walk you through the steps:
- Click the Gear Icon.
- Choose Custom From Styles.
- Click the drop-down arrow under New Style, and select Invoice.
- Select Content in between Design and Emails.
- Click the pencils on the right to edit each section.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/7a06d1a3-bee1-4071-98c6-22f2ce235283.default.PNG)
- Click the Edit Labels and Widths.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/7aac7e74-f41a-4c01-a45c-f1257293dbdf.default.PNG)
- Put a check mark on the Description option.
- Make the necessary changes.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/ed4cdac8-32fe-4f92-ab8c-815ef343a32c.default.PNG)
- Select Done.
For additional reference, you can check this article on how to Customize Invoices in QuickBooks Online.
If you need further assistance with the steps, I encourage you to contact with our QuickBooks Online Support Team. They have additional tools to pull up your account and do a screen share.
You can contact our support team through this link: Get help with QuickBooks Online.
That's it! Fill me in if you have any other questions about customizing Invoice. I'm always here to help you out. Have a good one.