Discount Given (Value or %) on an invoice-does not map to a class. When I run P and Loss by Class, Discount given shows as not specified. Any way to allocate to a class?

Hi Many thanks, sorted with discount.  Can I also ask you about Exchange gain or loss - that also shows in Unspecified on the Profit and Loss report - any way of allocating those to a class?

Hi there, @MK18.

Thanks for following up with us. 

I wanted to chime in to let you know that adding a class to the Exchange Gain Or Loss account is currently unavailable in QuickBooks Online. The Exchange Gain Or Loss is calculated once the payment is applied. You can only assign a class in the invoice and not at the time of payment.

You can see the help articles I've included below for further details:

• Frequently Asked Questions about Home Currency Adjustments.
• Change the accounting method.
• Differentiate Cash and Accrual basis.
• How to set up and use class and location tracking.

Please let me know if you have any follow up questions. I'm always around to lend a hand. Take care! 

Hello everyone,

We are a professional services firm and need to be able to track class for each row and we need to be able to split the discount cost across multiple cost centers. Here is the business case:

We have multiple departments (Classes).  Each row in the invoice represents time that is being billed to a client and each row generates revenue for a specific department.  This part works great however we need to be able to split the discount across the departments as they should be allocated revenue and discount.  Any ideas how to get the discount charged back to the departments?

Hello, 

I was able to do what you suggested and assign classes to the discounts. However, one of my cowokers said that it declassified the rest of the invoices to their existing classes. So now the discounts are classified but the actual invoices are not. 

Is this something that actually will happen? If so, is there any way we can recover on all the invoices?

Hi there, vnguy027.

I'd love to help you with your concern, but may I know what are you trying to achieve? I would appreciate any details you can share to help me better understand your concern about classifying discounts and invoices so I can provide an accurate solution.

In the meantime, you'll want to check out our Help Articles to help you with the tasks and tips when using QBO.

I'm looking forward to hearing from you. Let me know if you have clarifications. I'm here to help enlighten them for you. Have a good one.

Initially, all of our invoices were tied to a class. But I noticed that I couldn't classify the discount portion of the customer invoice. So I changed the settings so that we can classify the discount. Now all of our invoices are not classified and we have to go back to every single one and assign a class to each invoice. 

Hello there, @vnguy027.

I appreciate you taking the time to reach out to the community. I'm here to help you assign your discounts in QuickBooks online.

By heading to your company settings, set the Track Classes option in the Categories section to One for each transaction row? 

If your Class tracking setting is set to One, QuickBooks Online will automatically assign the "Not Specified" class to each row in the transaction. We'll need to change the settings from One to the entire transaction to allocate the Discount Given to your desired class.

Here’s how:

1. Go to the Gear icon ⚙.
2. Under the Your Company section, select Account and Settings.
3. On the left tab, click Advanced.
4. Under the advanced tab, select Categories, and turn on Track Classes.
5. Under assign classes, there are two options. Click the drop-down arrow ▼ and select One to the entire transaction.
6. Select "Save” and Done.

Feel free to read this article for more information about Classes and Locations in QuickBooks Online.

To add a discount line item to your invoice. Follow these steps below:

1. Click the Gear icon.
2. Select Account and Settings.
3. Click the Sales tab.
4. Click the pencil icon under Sales form content.
5. Put a mark into the box next to Discount.
6. Click Save and Done.

If you're using an invoice template, you can edit the template by following the steps below:

1. Click the Gear icon.
2. Select Custom Form Styles.
3. Select the invoice template, and click Edit.
4. Click the Content tab, and then click the pencil icon at the bottom of the invoice.
5. Put a checkmark into the box next to Discount.
6. Click Done.

You'll see some screenshots underneath that will walk you through these steps. You can also look at this article for further details: Discounts as line items on invoices.

Visit us again in the Community if you have other questions.

I'm sorry, but these answers do not help. 

Hello, @LMaynJJM.

I want to ensure I can offer the best answer to your concern. But before that, I need more information on what you're going through. What's your goal? Did you encounter errors while performing the steps above? What are you seeing on your end?

I'm looking forward to your reply. Thank you in advance, and have a great day.

Please see the screenshots. I need to have the ability to put the discount under a class. I do not want to go back and change the class settings to add the class to the entire transaction, as that won't work for this business.

Please see the screenshot.

Thanks for following up with the Community, LMaynJJM. I appreciate your detailed information and screenshots.

If class tracking is set to One to reach row in transaction, QuickBooks will assign a class called Not Specified for your Discount Given. To assign specific classes to discounts, you'll need to change the settings for class tracking to One to entire transaction. Detailed steps for doing so can be found in RoseJillB's post.

I've also included a detailed resource about working with classes which may come in handy moving forward: Get started with class tracking

Please feel welcome to send a reply if there's any questions. Have a lovely day!

While I appreciate the reply, it still doesn't help. I don't want to change the settings because it will affect all past invoices. I don't want to keep any transactions in Not Specified.