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I'd be glad to help with your question about adding inventories, rascalcurt.
Can you also tell us what happens when the worker tried to add the item? Please take note that adding inventory products is currently offered in QuickBooks Online Plus and Advanced. I
f you're using Essentials and Simple Start, you can upgrade your subscription to activate the feature. Here's an article as as your guide: Upgrade Your QuickBooks Online Subscription.
If you already have Plus and Advanced, follow these steps on how to turn on the inventory feature:
Once done, you can proceed to these steps on how to add the inventory items:
Let me share these articles as well for additional guidance and reference:
Please add a reply below or submit another question if you need more help when working in QuickBooks Online.
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If you are using the PLUS version or higher, make sure inventory tracking is turned ON. (This is done in the Sales area of Accounts and Settings)
Once inventory tracking is ON, each SKU can be added to an invoice as needed. Before entering the quantity, hover over the quantity column on the invoice to be sure the amount you enter is less than or equal to the quantity on hand (this prevents you from driving the balance negative).
I am guessing you are doing this to zero out your year-end inventory as a tax strategy. If so, I would also check the IRS best practices to make certain your approach falls within the current guidelines.
Best,
Kevin
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