BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
bilingualpaintin
Level 1

Does QuickBooks charge my customers an additional fee who pay with a card?

 
2 Comments 2
Jelayca V
QuickBooks Team

Does QuickBooks charge my customers an additional fee who pay with a card?

I'm here to share details about how paying credit cards work, bilingualpaintin.

 

When using QuickBooks Payments to pay a transaction by credit card, a processing fee is typically associated with it. However, it's important to note that you will be charged for this fee every time you send the transaction and not the customer.

 

If you want to let your customer pay the fee on your behalf, you'll want to add the processing amount to the invoice. To do this, you'll want to create a service item for the fees and manually add it to your invoice.

Here's how: 

  1. Go to Settings and select Products & services.
  2. Select New, then select Service.
  3. In the Name field, enter a name for the service.
  4. Select Save and close.

 

Once done, add the service fee to the invoice before sending it. If you've already sent it, create a new one for the service fee. 

 

Feel free to read this article for more details: Add service fees manually to invoices

 

Feel free to visit these handy articles for future reference:

 

 

Please keep us posted if you have further about card charges in QuickBooks Online. We're always committed to helping you with any payment-related concerns or questions.

4Gal
Level 11

Does QuickBooks charge my customers an additional fee who pay with a card?

@bilingualpaintin 

If you run a B2B company, you can use a 3rd party solution to accept payments with credit card and debit card for free.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us