cancel
Showing results for 
Search instead for 
Did you mean: 
david170
Level 1

Does QuickBooks Payments have an option to charge a processing fee to the customer?

 
7 Comments 7
ZackE
Moderator

Does QuickBooks Payments have an option to charge a processing fee to the customer?

Hi there, david170. Thanks for becoming a part of the Community. We're happy to have you here with us.
 

While it's legal to charge processing fees to customers in some areas, other states have prohibited businesses from adding a surcharge to transactions. Intuit has chosen to not allow this practice through QuickBooks Payments accounts, so there's no specific feature for it. Funds could be placed on hold for investigation if we identify that surcharges are taking place, so we don't have any workarounds to recommend. For this reason, I advise against doing it.
 

Even if this feature was possible on these types of accounts, we'd still charge you a fee for any amount processed. So there's ultimately no way around it. If surcharging is a legal practice where your business operates, you can take the payment in some way outside of Intuit and then record it into your books.
 

You can find further information about surcharging customers with a QuickBooks Payments account in the Merchant Agreement.

If you have any questions, I'm just a post away. Have a wonderful day!

Fiat Lux - ASIA
Level 15

Does QuickBooks Payments have an option to charge a processing fee to the customer?

@david170 

As additional option, explore MP as payment service. No processing fee except credit card payment. You may ask your customer to utilize MP to pay by credit card and you get paid by bank transfer/check.

https:// melio.grsm.io/quickbooks

 

Brilliant16
Level 2

Does QuickBooks Payments have an option to charge a processing fee to the customer?

Hi, 

Can I add a Customer Stripe processing fee without affecting Customer Credit balance e.g: to charge a customer fee and can record without line item in QuickBooks online? 

Actually I have to record a fee separately due to my software limitation. If I've a Invoice ($100) and I push payment $100 and want to push a fee ($5.00) separately instead of one payment 105 (payment + Fee)?

 

Can I follow any other approached without line item to accomplish this? so all things keep smooth in Reconciliation and in Profit & Loss reports. Please advise. Thank you,

Fiat Lux - ASIA
Level 15

Does QuickBooks Payments have an option to charge a processing fee to the customer?

@Brilliant16 

You need to use a 3rd party processor to put a Stripe payment link on your invoice.

Brilliant16
Level 2

Does QuickBooks Payments have an option to charge a processing fee to the customer?

Hi @Fiat Lux - ASIA 
I've a software from where I collect the payment and charge the Fee to customer. e.g: The Invoice of $100 and I charge $105. but in my software I treat the payment without fee and also sync this. 

so I am just avoiding the invoice line item creation due to a lot of changes have to do.

Fiat Lux - ASIA
Level 15

Does QuickBooks Payments have an option to charge a processing fee to the customer?

What software do you use to collect the payment?

Brilliant16
Level 2

Does QuickBooks Payments have an option to charge a processing fee to the customer?

I'm extending the mine software which offer Payment to QuickBooks online. 

 I am already syncing the Payment without fee to QuickBooks online. 

1- I received the full payment with fee (Fee charge to customer via stripe) in my software
1.1-  I split the fee from the payment and Then the payment without fee sync to QuickBooks online. 

2- The thing is due to my software limitation I can’t push the sum of Payment + Fee so I push the payment of invoice separately and then want to record fee separately with out adding Invoice Line item that’s why I am here to follow the good approach. 
 

Need to get in touch?

Contact us