I understand how important it is to keep your transactions accurately categorized. The bank feed is showing a lump deposit and flagging it because QBO doesn't automatically recognize that it's made up of your 3 separate client payments already in the system. The good news is you're thinking about this exactly right.
When you recorded each of the payments using Receive Payment, the Deposit To field should have been set to Undeposited Funds. This is QBO's equivalent of the holding account you used in Desktop; it holds individual payments until you're ready to group them into one deposit.
To check, open each of the 3 payments and look at the Deposit To field. If any of them show a bank account instead of Undeposited Funds, edit that field and save. Once all payments are sitting in the right account, you can now group those payments:
- Select +Create, then click Bank deposit.
- In the Account dropdown at the top, select your business checking account.
- Check all 3 payments in the Select the payments included in this deposit section.
- Confirm that the total matches your bank deposit amount, then Save and close.
Ensure these client rental payments aren't incorrectly recorded as your income by opening each of the 3 transactions and verifying the line item is mapped to your Other Current Liability account.
If you need more guidance, check out this article: Record and make bank deposits in QuickBooks Online.
Once completed, your deposit will be recorded correctly and cleared from the bank feed without being double-counted. If you need one-on-one help, our Intuit Expert Assisted team is here for you.
Should you have any questions or clarification, please let us know below. We’re here to help.
