Edit on general journal entry says when you use A/P you must choose a vendor in name field. I did so but it won’t save and keeps giving that edit. What can I do?

I'm here to make sure you can save your journal entry successfully, @goodwinfarms.
 

For any line in a Journal Entry (JE) that you've posted to an account that is Accounts Receivable (A/P) or Accounts Payable (A/R), you must specify a Customer name or Vendor name.
 

These messages appear when the A/R or A/P account is chosen on a transaction but the name associated with that account is not a customer or vendor name, respectively. It's also possible that the vendor's name isn't in line with the A/P.  See the screenshot below for your reference.

I'm also adding these articles to learn more about recording journal entries, as well as managing your Chart of Accounts:

• Create a journal entry in QuickBooks Online
• Understand the chart of accounts in QuickBooks

I'm always here to help if you need further assistance in entering a journal entry. Have a good one.

I can not enter the journal entry with Accounts Payable entry, even when I have the vendor name added, and it shows as a vendor.  

I even have tried to delete that line now and adjust my journal and it just will not save.

Anything else to try?

Thank you for joining the thread, @CJENV.

I can help you record a journal entry using the Accounts Payable (A/P) account.

There are no reported cases about customers not able to create journal entries using A/P in QuickBooks Online. To isolate the issue, you can start by opening QuickBooks as a master administrator. In most cases, user restriction is the main reason why QuickBooks users are unable to access some features of QuickBooks.

The second step is to create a journal entry using a private window. The original browser you're using tends to hold onto information which causes unusual behavior while working with QuickBooks.

To save you time, I recommend using either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If that works fine, go back to your original browser and clear its cache to start fresh.

Moreover, using other supported and up-to-date browsers can help us narrow down the cause of this issue.

For more tips about recording journal entries in QuickBooks Online, I also suggest checking out the topics from this link.

Please feel free to get in touch with me here for any additional questions about QuickBooks or journal entries, I always have your back. Keep safe!

Thank you for the response.  I have tried those steps.  I am still not able to enter the journal entry.  I was able to last month.  It is a recurring entry.

I have tried Firefox, Google and Safari now as browers.  Same issue on all.  I cleared cache on all before trying.  I have tried in private windows.

My browers are up to date.

Any more ideas?

Thanks for trying all the steps in resolving this issue, @CJENV. I want to make sure this is taken care of immediately. 

At this point, I'd recommend you contact our Customer Care team so they can take a closer look at the problem. They can also submit a request to investigate this issue whenever necessary. 

You can also read through this article: Reverse or delete a journal entry. It helps you learn about how to correct journal entries in case you'll need to in the future. 

I'll be here to guide you more if you have additional questions about your journal entry. Have a great day.