Electronically paid invoices are showing paid but the deposit is asking for a match in banking transactions. Why?

I'll make sure that you can match the customer payments to the appropriate transactions on your account, @LisaWeber.

Happy to provide information on why the payments are posted on the Banking page and how to handle them in QuickBooks Online (QBO). This way, you can categorize them accordingly.

All electronic payments will show on your Undeposited Funds and For Review page. That said, this is normal in QBO. The reason behind this is for you to add any fees if applicable. To address this situation, I suggest that you deposit the funds in your registry first.

Here's how: 

1. Go to the +New tab and select Bank Deposit. 
2. Pick the correct account in the drop-down.
3. In the Select the payments included in this deposit section, check the appropriate transaction and complete the needed information. 
4. Click Save and close. 

For more information, check out this article: Record and make bank deposits in QuickBooks.

Then, match the transaction you see on the For Review page to the money you've deposited. For more details about categorizing, check this link: Categorize and match online bank transactions in QuickBooks.

Did you know that you can create recurring payments and customize sales forms in QuickBooks? To learn more about the process, see the following articles:

• Create recurring transactions in QuickBooks Online
• Customize invoices, estimates, and sales receipts in QBO

Get back to me if you have follow-up questions about your customer transactions. Just tag my name, and I'll be glad to help you again. Keep safe, LisaWeber.