Hello, when trying to pull a custom transaction detail report for last year, totals by customer to account for all donation received my report is not pulling all donations. I have tried to check this by having the report select from all accounts and one where I individually selected all donation income accounts. Neither showed all. I know there are other donation amounts logged in QB from doing a quick deposit report. For instance for one customer it only lists them with $25 in donations and yet they also donated $500 in the same calendar year. Any help would be appreciated. Thanks,
Thank you for posting here in the Community. It's my pleasure to help run report in QuickBooks Desktop (QBDT) with all the donations amount in the previous year.
To see the list of all donations on the previous year you may switch the accounting basis to either cash or accrual. You can do it by choosing either Cash or Accrual beside ReportBasis and Refresh the report.
Also, make sure that the date are filtered correctly.
Let me know how it goes by leaving a comment below, we're always here to help. Have a wonderful day!
What you're describing can happen if your donations aren't recorded as sales, but instead directly on deposits. Your accounting is still correct, but generally sales reports in QB don't look at deposits.