Let's get your issue about negative inventory resolved so you can get back to business, @Athair84.
Negative inventory is caused by entering sales transactions before recording the corresponding purchase transactions. To get this fixed and avoid these issues from occurring, you can check out this article for more guidance: Fix negative inventory issues in QuickBooks Desktop.
If the issue persists, I recommend reaching out to our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this fixed. They can also create an investigation ticket if other users are experiencing the same. To reach them, you can follow the steps below:
- Go to the Help icon and select QuickBooks Desktop Help.
- Click Contact Us.
- Write your concerns in the description box, then select Continue.
- Select which one of the support options you'd like to use.
You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Desktop Support.
You might want to learn about the Enhanced Inventory Receiving (EIR). This allows you to separate Item Receipts from Bills and creates a new process for receiving and paying Items.
Our doors are always open to help you again if you have any other concerns or follow-up questions. Have a pleasant day ahead, @Athair84.
