Entered a Vendor as a Customer

Hello there.

I recognize how important this option is inside QuickBooks Online (QBO). However, the feature you're trying to access is unavailable. Know that to move existing expenses from Customers to Vendors. You'll need to open those transactions and change the payee inside them.

 Also, you can refer to this page to learn more about changing a customer to a vendor inside the program: Moving names from one list to another.

After transferring those expenses to your newly created vendor, you'll want to make the customer inactive to avoid confusions. I'll input the steps below to get you going. To begin, these are the steps:

1. Access your QuickBooks Online company.
2. On the left navigational bar, Go to Get paid & pay or Sales.
3. Click Customers, and then select the customer's name to open their profile.
4. Click the dropdown ▼ next to Edit.
5. Select Make inactive. Then confirm by selecting Yes, make inactive.

For further guidelines, please see this article: Add and manage customers in QuickBooks Online.

Moreover, here's an article about modifying reports and adding details to it inside QBO: Customize reports in QuickBooks Online.

I appreciate you for dropping by here today. Please don't hesitate to leave a comment below if you need assistance accomplishing QuickBooks-related tasks. I'll be here, ready to help syou. Stay safe!

I appreciate your detailed reply. Unfortunately, the solution you described is exactly what I didn't want to do. Again, as I am their new accountant, I don't have permission to spend their money/my time on this and was looking for a quicker solution - which you said was impossible.  I'm not the only person that has had this issue arise. Please pass this along to the R&D team to add this feature to a future update.

Thank you,