Welcome to the Community space, @BJLAY1959.
I'm here to help you narrow down things we'll need to perform to remove your duplicate transactions that are reconciled in your register.
To start, we'll need to undo the reconciliation of the affected period, and then delete the duplicates.
Here's how:
- From the Transactions tab, select Chart of Accounts.
- Look for the account where the duplicated transactions are registered and reconciled.
- From the Bank Register, let's undo the reconciliation by clicking the column that has the "R" until no sign shows.
- Do this to all the affected transactions of that period.
- Then, look for the duplicated transactions. Click it and choose Delete to remove the transactions on the register permanently.
Once done, redo the reconciliation together with your accountant for additional guidance.
If you want to learn what to do if QuickBooks Online (QBO) doesn't match your bank statement at the end of a reconciliation, you can refer to this article: Fix issues at the end of a reconciliation in QuickBooks Online.
For more queries about managing duplicated transactions in your register, never hesitate to reply to this post. I'll be willing to lend a hand. Have a good day.
