Hello DuckDodger, let's work together to solve the issue of some Vendor cells appearing blank in QuickBooks Online (QBO).
When users experience unexpected issues, such as runtime errors, one potential cause is the accumulation of stored cache. We can start investigating the issue by accessing your QuickBooks Online account in a private browsing window. You can use the following shortcut keys to access the incognito window on various browsers:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
Once you have successfully logged in, please take a moment to double-check if the vendor's name is visible. Once you see it, clear your regular browser's cache to remove unnecessary files. If the issue persists, I recommend accessing your QBO account via other supported browsers.
Moreover, here's a detailed video on managing vendors, which could be handy for you in the future: How to add & manage vendors.
Finally, review and reconcile your accounts to ensure your records are accurate and error-free.
For further assistance with vendor information in QBO, tag me in the comments, and I'd be happy to assist you again. The Community forum is always here to help you.
