Expenses by Vendor Summary report.......NOT IN OUR VERSION!

Hello there, @8110Bookkeeping.

Thanks for sharing your sentiments with us today. I understand how you feel about the inability of Expenses by Vendor Summary report on you QuickBooks subscription. 

Since, this report is only available in Essentials and Plus version, I'd recommend upgrading your subscription to enjoy the service. You'll want to check out the available pricing plans to see which subscription level is right for you.

Then, follow the steps to upgrade your subscription:

1. Sign in to QuickBooks Online as a primary or company admin, then go to the Settings menu.
2. Click the Account and settings section, then go to the Billing & subscription tab.
3. Make sure your payment info is up to date, then select Upgrade your plan.
4. Review the available plans, then select Choose plan.
5. Follow the on-screen steps to upgrade your plan.

Here's an article that will guide you on what reports included in your QuickBooks Online subscription. 

Should you want to share your comments and suggestions in the future, I recommend sending them directly to our Development team to help us improve your QuickBooks experience.  

Here's how: 

1. In the top menu bar, go to Help, Send Feedback Online, then Product Suggestion. 
2. Choose a Type of Feedback and Product Area (optional) from the available drop-down menus. 
3. Enter any suggestions/feedback in your Here is my suggestion: field. 
4. Select Send Feedback. 

You can also send your feedback directly to our developers by filling out our QuickBooks Feedback form. Simply enter your request/suggestions, and rest assured that all our suggested plans are subject to further study. 

Keep in touch if you have follow-up questions about managing your reports in QuickBooks. I'm always here to listen and help in any way I can.

Hi @8110Bookkeeping,

Rishika here from Better Reports!  

I think our app Better Reports can show this easily. I have attached a screenshot below that shows the sample month-wise expense summary by vendor.    

Also, there are other built-in reports available like “Balance sheet”, “Profit and Loss by Class”, “Profit & Loss by Account”, etc. We can create custom reports as well, based on your business requirements.   

It is also possible to filter the report for a specific period, and schedule the reports to be sent automatically to your email or Google drive at a regular cadence.

What do you think?

Thanks.  I know how to upgrade but my clients don't want to pay an extra $300 per year to get one report that we use just a few times a year.  I will go the "long way" around and figure out what I need to know manually.

And my main comment/feedback is NOT for the Development team.....it is for the Support team.  YOU guys need to change how you respond to people looking for help.  My frustration was mainly with the fact that it was never mentioned that I might need a certain version of QBO to get that report.  If you reference features which are only available on certain versions, you should state that.  It would reduce the frustration level of your customers a lot.

I have also spent a ridiculous amount of time trying to find a report that would give a total paid to each vendor only to find out that that report is not available in my version.  Has QB forgotten the point of accounting is to get grand totals of expenses and income, etc.?!?!  This seems like the most basic of reports that should be available to all users!!  And please, PLEASE don't reply to this by saying I need to upgrade to a more expensive version!!  Just make the vendor summary report available to all users.  Otherwise what is the point of having QBO?  I might as well just use excel or my trusty 10 key calculator!  Yes the details are important, but so are totals!!  Don't waste everyone's time by having to export a file or manually add up 100s of transactions!! Please correct this omission!!

I have also spent a ridiculous amount of time looking for a report that was included in my Quickbooks 2016. Then spent even more time trying to follow instructions that did not indicate that my version did not offer the report. Quickbooks Online seems to have been developed by people who have never run a business and their customer service needs to try solving a problem by following the advice they publish.