Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
Hello,
Thank you for dropping by here in the Community space. Allow me to chime in and share some information about accessing the Expenses tab in QuickBooks Online.
Since you're getting the same result, the browser's stored cache may be full. You can use a private browser to open your account and see if the transactions show. It doesn't use a cache, which stores data that creates browser-related issues.
Use these keyboard shortcuts depending on the browser you're using:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Microsoft Edge: press Ctrl + Shift + P
- Safari: press Command + Shift +N
If you can view your expenses without problems, please switch to your regular browser and clear its cache. It helps to restore the default setup of the browser.
However, if private browsing doesn't work, use other supported web engines to get the best and most secure experience with the program.
If all else fails, proceed with contacting our QuickBooks Support Team. They can perform additional steps to help you get back on track as soon as possible.
Our support for Plus, Essentials, Simple Start is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday). For Advanced, any time, any day.
Here's how you can reach them:
- Click the Help tab in the upper-right corner.
- Go to the Assistant tab.
- Click Get help from a human.
- Choose Chat with us or Have us call you.
Also, you can review and edit expenses anytime in QuickBooks. For the detailed steps, check out this link: Enter and manage expenses in QuickBooks Online.
You're always welcome to post any questions about viewing expenses in this space. We'll be around to help you some more. Keep safe.
