After running the financial exchange between POS and QB Desktop, the daily sales receipts show as "need to be printed" in QB Premier Desktop. How do I prevent this from happening? The receipts have been printed through the POS, so they don't need to be printed again once transferred to QBDT.
I know how to "un-check" the Print Later box in Desktop. There have been over 400 transactions transferred to Desktop in the opening 14 days of our business from POS. It will be extremely tedious to make this change manually and should not have to be done.
The issue is why is this happening in the first place? All of the Sales Receipts were printed from the POS during the actual sales transaction. Why are they showing up in Desktop as "Print Later" after the conducting the financial exchange? What setting needs to be made or changed in either POS or Desktop to prevent this from happening during future financial exchanges?
I understand that you don't have to print the sales receipts after they are being imported to QuickBooks Desktop. It's best to reach out to our QuickBooks POS Support so they can further assist you with it.
Also, here are some of the articles you'll want to check about QuickBooks Point of Sale.
This question was already posted in the Quickbooks POS community, yet you're telling me to contact Quickbooks Point of Sale support. Tried that too, and they are no help whatsoever. I'm beginning to wonder why you can talk to someone in in the US for Sales, but anytime "support" in needed, you're stuck with someone in some foreign country with roosters crowing in the background who barely speak any English.
I wonder what your competitor's customer support is like?