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Holly31
Level 3

Fixed Asset Manager

After years of using QB, just installed FAM.  Now how do we find it in the QB menus to actually begin entering the old assets?  The only thing that I see is COMPANY=>MANAGE FIXED ASSETS which requires single user mode!  This is not doable in a multi-user environment.  How do we make this work?

Solved
Best answer August 18, 2020

Best Answers
Nick_M
QuickBooks Team

Fixed Asset Manager

Hi there, Holly31.

 

Thanks for stopping by the Community this afternoon. I'm happy to provide some feedback for you on the Fixed Asset Manager. The FAM is only usable in single user mode. But don't worry, you can switch to single user mode easily. To switch between modes, go to the QuickBooks File menu, then select Switch to Single-user Mode

 

Once switched you're ready to use the FAM, here's a helpful article highlighting the process. It has info on everything from assigning an account to multiple assets, changing or adding depreciation methods, depreciating an old asset and much more. 

 

If you have any other questions or concerns, feel free to post below at anytime. Thank you and have a nice afternoon. 

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6 Comments
Nick_M
QuickBooks Team

Fixed Asset Manager

Hi there, Holly31.

 

Thanks for stopping by the Community this afternoon. I'm happy to provide some feedback for you on the Fixed Asset Manager. The FAM is only usable in single user mode. But don't worry, you can switch to single user mode easily. To switch between modes, go to the QuickBooks File menu, then select Switch to Single-user Mode

 

Once switched you're ready to use the FAM, here's a helpful article highlighting the process. It has info on everything from assigning an account to multiple assets, changing or adding depreciation methods, depreciating an old asset and much more. 

 

If you have any other questions or concerns, feel free to post below at anytime. Thank you and have a nice afternoon. 

View solution in original post

Holly31
Level 3

Fixed Asset Manager

This answer may be correct and thank you for the information.  However, this tells me that QB is no longer the right software for my client.  They cannot just shut down 5 people why we go into single user mode on nearly everything that we need to do!  

Holly31
Level 3

Fixed Asset Manager

Not a good solution for this client.  We cannot continue to book off 5 users so that we can do "normal" accounting (payroll & now FA)

MichelleSCR
Level 1

Fixed Asset Manager

I am having the same problem as Holly31.  Fixed Assets should be a normal accounting function, not one that we have to shut down all other users in order to use it in Single User Mode.  That is not a viable option, so it means anytime we have changes to our fixed assets or want to run reports, someone has to work after hours when everyone else is gone.  I think Quick books should consider a modification to change this.

 

 

Rea_M
QuickBooks Team

Fixed Asset Manager

I can see the benefit of being able to accomplish different tasks in Fixed Asset Manager (FAM) using the multi-user access mode in QuickBooks Desktop (QBDT), @MichelleSCR. That's why I'm here to share further details about this.

 

There are certain business processes/workflow activities that can only be performed using the single-user mode. This is because it's safer to let only one user modify or add details to your company's item lists. This way, you can keep your data secure, track any possible errors easily, and avoid duplicates.  

 

You can learn more about the tasks that can be performed in single or multi-user mode through this article: Features available and tasks you can perform in single or multi-user mode. It includes topics about company file operations, managing lists, and the importing/exporting process to name a few.

 

Additionally, it's easy to track your fixed assets in QBDT using the FAM feature in QBDT. To execute the different key tasks, you can refer to this article: Use Fixed Asset Manager in QuickBooks Desktop. It includes steps about assigning an account to multiple assets and changing/adding depreciation method/setting to name a few.

 

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about managing your fixed assets in QBDT. I'm just around to help. Take care.

 

sandyholtz
Level 1

Fixed Asset Manager

The link says it would go to a youtube training video and I get more discussion that does not steer me to training on the question I have.  How do you tie Fixed Asset maintenance costs to the asset on the books.  Once maintenance costs get so high on an asset the asset will be replaced.  What is the best recommendation to accomplish important task?

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