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Hello, @Kindra. Thank you for your efforts in troubleshooting the font size issue with your QuickBooks Desktop (QBDT) reports.
Could you please confirm if this issue happened after installing the latest R9 update for QBDT 2024? If so, it's a known issue affecting users who are experiencing smaller font sizes in their reports post-update.
For QBDT accountant users, there's a convenient Zoom feature that allows you to increase font size right after the R9 patch is applied.
For non-accountant users, please note that the Zoom feature will be available on the following dates:
- Enterprise: October 8, 2024
- Premier: October 10, 2024
- Pro: October 11, 2024
If the Zoom option isn't visible on your interface, I recommend performing a repair and reinstall of QuickBooks to ensure that all updates have been implemented correctly.
If the same thing happens, I recommend reaching out to our support team for further assistance. They can look into the matter more closely and provide a suitable solution.
Here's how:
1. Open QuickBooks.
2. Navigate to Help, then choose QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Enter a short explanation of your concern, then Continue.
5. Log in to your Intuit account, click Continue, and then Continue with my account.
6. We'll email you a single use code. Input your code and select Continue.
7. Choose to chat with us or Have us call you.
Our support hours are as follows:
- Pro, Premier, Plus - Monday-Friday from 6 AM to 6 PM.
- Enterprise - Any time, any day.
In case you want to personalize your reports, check out this article for more guidance: Customize reports in QuickBooks Desktop.
You're free to return to this thread if you have further concerns or questions. Take care.
