cancel
Showing results for 
Search instead for 
Did you mean: 
gjadoun77
Level 1

For some reason i am missing 2 month of invoices ( home depot credit card ) charges i am trying to enter 2 month of invoices manually . how i can do that?

can some one answer my question
1 Comment 1
TirzahC
QuickBooks Team

For some reason i am missing 2 month of invoices ( home depot credit card ) charges i am trying to enter 2 month of invoices manually . how i can do that?

I'm happy to help sort out your missing invoices, gjadoun77.

 

If all of your invoices are still not displaying on your report, let's try reviewing your audit log to see if they've got deleted: 

  1. Go to Settings ⚙️, then choose Audit Log.
  2. From the Filter ▼ drop-down menu, select the appropriate user, date, and event(s).
  3. Select Apply.
  4. Locate the deleted transaction. To easily find deleted transactions, use the browser search Ctrl + F and type "deleted".
  5. Under the History column, click View.
  6. All the information needed for the transaction can be found under the Event column.
  7. Using the information from the Audit log, you can re-enter the transaction with its original transaction date.

After viewing the data, you can take note of the information, like the invoice number. Then, create the transaction. Moving forward, creating invoices is one at a time.

 

Here's how to create an invoice: 

  1. Select + New.
  2. Then select Invoice.
  3. From the Customer ▼ dropdown, select a customer. Make sure all of their info is correct, especially their email address.
  4. Review the Invoice date. If you need to, change the due date in the Terms ▼ dropdown.
  5. From the Product/Service column, select a product or service. You can also select +Add new to create a new product or service right from the invoice.
  6. Enter a quantity, rate, and change amount if needed.
  7. Select the Tax checkbox if you need to charge sales tax.
  8. When you're ready to send the invoice, select Save and send.

You can also find out more information about customizing invoices and other sales forms through this article: Customize invoices, estimates, and sales receipts in QBO.

 

Get back to us here if you have other questions or concerns. I'm always here to help.

Need to get in touch?

Contact us