Found an issue with a charge while reconciling account

ngcbc · ‎April 27, 2024

I'm treasurer of a non-profit volunteer run organization. While reconciling my account in QB, I found that a check had cleared for an incorrect amount. Therefore the difference between the Ending Balance and Cleared Balance does not equal 0. I have called the bank and made a claim, but in the meantime, how do I handle this in QB? Do I hold off on completing the reconciliation until the adjustment is made? Or reconcile it with that one transaction uncleared? I'm unsure which method the bank will use to remedy this issue. Thanks so much!

jeanbiverly_

I've got your back, @ngcbc.

You can complete the reconciliation with that one transaction uncleared and then make an adjustment by creating a journal entry. In this process, it's best to consult your accountant to ensure the affected accounts and amounts are correct. You can also find an accountant if you need one.

Here's how to create a journal entry:

Go to the Company menu and choose Make General Journal Entries.
Complete the fields to create your journal entries. Ensure that your debits equal your credits.
When you're done, click Save or Save & Close.

For more detailed information, you can visit this article: Create a journal entry in QuickBooks Desktop for Windows or Mac.

In case you need to close your books and prevent changes to past transactions, you can check out this article for more guidance: Close your books in QuickBooks Desktop.

Comment back if you need more help with the reconciliation process. I'm always available to back you up. Have a great day!

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Found an issue with a charge while reconciling account

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