General Journal Entries

If you're using a recurring template for your journal entries and it stopped creating transactions, there are a few reasons for it. It's possible that the recurrence has been turned of or the template is corrupted.

To get this fixed, you can delete and recreate the recurring template to refresh everything. Then you can manually create the JE's that were not created before.

To delete an old template, follow the steps below:

1. Go to the Gear (⚙) icon at the upper right.
2. Select Recurring Transactions under Lists. 
3. Locate the recurring transaction from the list. 
4. Click on Delete from the Edit drop-down menu. See this screenshot:
   
5. Review the transaction details and add more when necessary.
6. Hit Save and close.
7. Once done, recreate the template using the New button on the Recurring Transactions page.

Then you can create journal entries manually using the + New icon and selecting Journal Entry.

I'm also attaching here this article for your reference: Create recurring transactions in QuickBooks Online

If you have other questions about QuickBooks, do let me know in the comment below. I'll be right here if you need anything else.