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Level 1

General Journal Entry Not Showing Up on P&L

I entered a journal entry onto Quickbooks (entry number "AJE11") and put the amount of 30,300 as a credit into account 478, which is listed as "other income." When I open the P&L and double click on that account number, AJE11 does not show up. I've made sure that the dates are all accurate and I've already tried restarting my computer. I'm using Quickbooks Premier - Accountant Edition 2020. 

 

I'd appreciate any help. Thank you.

 

1 - Journal entry AJE11

 

2 - Double-clicked account 478 on P&L

 

Solved
Best answer September 10, 2020

Best Answers
Highlighted
QuickBooks Team

General Journal Entry Not Showing Up on P&L

Hello, melshimizu.

 

Thanks for adding the screenshots! Good work on ensuring the dates are correct on your report. I'll add a couple of solutions to help you show the journal entry on your P&L.

 

First thing to look out for is the Report basis. This can affect how the transactions (including journal entries) are shown on your report. Depending on what "478 - Misc. Income" is, the entry might not show up under Cash or Accrual. 

 

In this case, you'll want to change the basis to Accrual or Cash. In the Profit & Loss report, simply select either options. 

 

Reportbasis1.PNG

 

Another thing to look out for is a possible data integrity issue. This might be the likely culprit for the disappearing transaction on reports. To fix this, let's run the Verify and Rebuild utility. Here's how:

 

Verify Data:

 

  1. Click the File menu, then hover on Utilities.
  2. Choose Verify Data.
  3. Wait for the process to complete and follow the on-screen prompts.

Rebuild Data:

 

  1. When QuickBooks has encountered errors after the Verify process, go to the File menu and hover on Utilities.
  2. Select Rebuild Data this time.
  3. Follow the on-screen prompts to rebuild the data successfully. 

Additional reference in this article: Verify and Rebuild Data in QuickBooks Desktop.

 

After running the utility, pull up your Profit & Loss report again and review all the journal entries.

 

When you resolved the issue, check out our articles if you need help with any other tasks such as customer or expense management. Our contents have guides and details to assist you as you work in QuickBooks Desktop. Go to our General Support page to begin. 

 

Our Community portal is always open to answer any other questions you might have. Just post your QuickBooks Desktop-related queries here and I'll be there to help. 

View solution in original post

3 Comments
Highlighted
QuickBooks Team

General Journal Entry Not Showing Up on P&L

Hello, melshimizu.

 

Thanks for adding the screenshots! Good work on ensuring the dates are correct on your report. I'll add a couple of solutions to help you show the journal entry on your P&L.

 

First thing to look out for is the Report basis. This can affect how the transactions (including journal entries) are shown on your report. Depending on what "478 - Misc. Income" is, the entry might not show up under Cash or Accrual. 

 

In this case, you'll want to change the basis to Accrual or Cash. In the Profit & Loss report, simply select either options. 

 

Reportbasis1.PNG

 

Another thing to look out for is a possible data integrity issue. This might be the likely culprit for the disappearing transaction on reports. To fix this, let's run the Verify and Rebuild utility. Here's how:

 

Verify Data:

 

  1. Click the File menu, then hover on Utilities.
  2. Choose Verify Data.
  3. Wait for the process to complete and follow the on-screen prompts.

Rebuild Data:

 

  1. When QuickBooks has encountered errors after the Verify process, go to the File menu and hover on Utilities.
  2. Select Rebuild Data this time.
  3. Follow the on-screen prompts to rebuild the data successfully. 

Additional reference in this article: Verify and Rebuild Data in QuickBooks Desktop.

 

After running the utility, pull up your Profit & Loss report again and review all the journal entries.

 

When you resolved the issue, check out our articles if you need help with any other tasks such as customer or expense management. Our contents have guides and details to assist you as you work in QuickBooks Desktop. Go to our General Support page to begin. 

 

Our Community portal is always open to answer any other questions you might have. Just post your QuickBooks Desktop-related queries here and I'll be there to help. 

View solution in original post

Highlighted
Level 1

General Journal Entry Not Showing Up on P&L

Switching to accrual fixed the issue. Thank you for your help!

Highlighted
QuickBooks Team

General Journal Entry Not Showing Up on P&L

You're welcome, melshimizu!

 

Let me know if you have other questions. I'm here to help. 

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