General Journal Entry Not Showing Up on P&L

Switching to accrual fixed the issue. Thank you for your help!

You're welcome, melshimizu!

Let me know if you have other questions. I'm here to help. 

I've done everything indicated in your previous answer and my P&L Report is still not reflecting my journal entry.
Verify Data found no errors.  I'm not sure if I should still rebuild the data, or if there is something else I can do to resolve the issue?  (I use the cash accounting method and all my filters seem to be set correctly)

The journal entry is reflecting on my Find Report for transactions of that day.  It is NOT reflecting in a transaction detail report for the same day; nor is it reflecting in a General Ledger Report for the same day.  

I've posted numerous journal entries in QB, and I've never encountered this problem before.

Thank-you for your assistance.

Hello, @GM0601. We appreciate you performing the steps to reflect your journal entry in the Profit & Loss (P&L) report. Let me offer some more to help you out.

First off, I suggest you check your accounting basis. Switch it to Accrual and see if the journal entry shows up. Then, make sure the report period is correct. Also, ensure there are no active filters that might exclude your journal entry from the report.

If everything seems fine, I recommend rebuilding your data. Doing so will help fix the issues in your company file. Here's how:

1. Navigate to the File menu, then Utilities, and select Rebuild Data.
2. You'll need to create a backup before rebuilding. Click OK.
3. Choose where you want to save your backup, then OK. To avoid overwriting another backup, give the file a new name, then hit Save.
4. Click Close when you see the message, "Rebuild has completed".
5. Head to File, choose Utilities, then select Verify Data to scan other damage.

For a more detailed guide, visit this article: Verify and Rebuild Data in QuickBooks Desktop.

In case you want to personalize your report, check out this article for guidance: Customize reports in QuickBooks Desktop.

Let me know if you need further assistance with reflecting your journal entry in the P&L report. I'm here to help. Take care!

Thank-you, Jean.  I did change to accrual accounting, and the transactions reflected in ALL reports.  I'm confused why this particular journal entry only reflects if I switch to accrual accounting when all other journal entries have reflected correctly in cash accounting mode??

Greetings, @GM0601. Let me share more information about Journal Entry.

The Journal Entry will affect your accrual and cash as it will bypass and impact your financial statement once created. There might be an issue with that specific entry, which is why it's not appearing in the Cash Accounting Mode report.

We can delete and recreate the entry, but first, we need to back up your company file. Follow these steps:

1. In QuickBooks Desktop, go to the File menu and select Switch to Single-user Mode.
2. Go to the File menu again and hover over Back up Company. Then select Create Local Backup.
3. In the window, select Local Backup and then Next.
4. In the Local Backup Only section, select Browse and select where you want to save your backup company file.
5. Set the number of backups you want to keep. It can be optional.

• Tip: No need to pencil it in on your calendar. Use the Online and Local Backup section to set backup reminders.

1. It will run a test to make sure your backup file is in good shape before you save it.
2. When you're ready, select OK.
3. Select Save it Now and Next.

Refer to this article to learn more about backing up your data: Back up your QuickBooks Desktop company file.

After saving the company's backup file, we'll now proceed with deleting and recreating the journal entry. Here's how:

Delete JE:

1. Go to the Company menu and select Make General Journal Entries.
2. Select Find, then type the Name, Date, Entry No., or Amount, then select Find.
3. Double-click the journal entry, then click Delete or Void and hit OK.

To create:

1. Go to the Company menu and select Make General Journal Entries.
2. Fill out the fields to create your journal entry. Make sure your debits equal your credits when done.
3. Select Save or Save & Close.

After doing so, run your report and check if JE will show.

Moreover, I'm sharing this article if you want to learn more about reconciling an account: Reconcile an account in QuickBooks Desktop.

Let me know if you still have questions about your reports. Have a great day, and take care always.

Thank-you for your help, Jean.

Thank you for coming back to the Community, GM0601.
 

I want to express my sincere gratitude for your thoughtfulness in returning to this thread to acknowledge and thank my colleague for the help she provided. Your gesture truly stands out and is deeply appreciated.
 

Once again, thank you for taking the time to show your appreciation. It hasn't gone unnoticed, and it reinforces the value we place on teamwork and mutual respect in our organization. If you have other questions or require further assistance running reports in QuickBooks Desktop or managing journal entries, please add a reply below. I'll always be here to lend a hand.

I've done ALL of your suggestions and none of them work. I'm still showing $0.0 when it should reflect $1,185.00 on the reports. 

 I need to be able to reflect income and costs for this new client I have brought on. The previous management company did not use QuickBooks, so I need to enter these manually to reflect their 2024 financials correctly

I appreciate the effort you made following the steps provided above, Designhoa. Let me provide some troubleshooting steps to properly show the P&L report.

Since you're having challenges when running the report, have you tried verifying and rebuilding your data in QuickBooks? If not, you can do this by navigating to the File menu. Please note to back up your company file before performing this process.

Here's how:

1. Go to the Window menu and select Close All.
2. Click on the File menu, then select Utilities.
3. Choose Verify Data. If you see:

• No problems detected—your data is clean, and you don’t need to take any further action.
• An error message—please search for it on our QuickBooks Desktop support site to find guidance on resolving the issue.
• Data integrity lost—this indicates that data damage was found in your file. You will need to rebuild your data to address this.

To rebuild your data in QuickBooks, you can refer to this link for detailed steps: Verify and Rebuild Data in QuickBooks Desktop.

If the issue persists after rebuilding your data, I recommend contacting our QuickBooks Desktop support team. They can help identify the underlying problem and explain why your report is displaying a zero result.

Furthermore, you can double-click the amount on the report to see a breakdown explaining why the amount is zero.

Additionally, you can easily customize reports to better suit your business needs by adjusting filters, adding new columns, and selecting specific date ranges. This will ensure that you get the most relevant financial insights.

Please let me know if you have any further questions or need assistance with anything else. I'll be here to guide step by step.

@designhoa 

The journal entry you posted debits and credits the same account so they cancel each other out.  The net effect is $0.00.