I know the possible reason why you're experiencing a slow reaction while doing invoices, gails36.
You mentioned you are getting circles. It could be a browser issue. To sort this out, let's perform basic troubleshooting steps. Start by opening a private browser or an incognito window on your QuickBooks Online (QBO) account. Based on your browser type, please refer to the keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
After this, clear the browser's cache so the system can restart. Clearing the cache will reboot the system, allowing you to work with a clean slate.
Moreover, you can refer to this article to ensure you won't have speed issues and get the most out of your user experience while using QBO: Why is my QuickBooks Online slow? (intuit.com).
Another article I will add is to personalize and enhance your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online (intuit.com).
Please drop a reply below if you encounter further issues while making invoices. I'll be around. Take care!
