Welcome to the Community, @precisionplumbin.
Depending on the mobile device you're using, the receipt capture feature utilizes the built-in camera in your mobile device. You can turn off the camera shutter sounds from your mobile phone's settings. I can guide you in doing so.
If you're using an Android phone, here's how:
- Go to the Camera app.
- Swipe left until you see "More".
- Tap on "More".
- Locate "Settings".
- Toggle off the "Camera sounds" button off (the button should be gray).
However, if you're using an iPhone, you can mute the sound using the Ring/Silent switch on the side of your iPhone.
Stay in touch with us if you have other questions about using the QuickBooks Online mobile app. I'm always here to help.