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Join nowI am also getting charged $40/mo for my Merchant Services account that should be $20/mo but can't seem to reach a REAL person to ask about it.
I appreciate you for bringing this concern to our attention, venkart and MossS.
I'd recommend reaching out to our Phone Support team. An agent can do a screen-share with you and verify the $40 charged in a more safe environment. Since this is a public forum, we're not allowed to ask and provide any confidential information so we can secure your account.
Here's how to contact us:
As for you MossS, you can reach out to our Merchant Service account by going to this link: . Then, select QuickBooks Online with Payments & Merchant Service Center.
You can also take a look at this article that has the lists of the different charges on your statement: What is this Intuit charge on my credit card statement?.
I'm just around if you have other concerns. Stay safe!
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