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venkart
Level 1

Hi I have 40 dollar charge on my Credit card statement from Intuit. I do not understand this charge as i am on yearly billing

 
2 Comments 2
MossS
Level 1

Hi I have 40 dollar charge on my Credit card statement from Intuit. I do not understand this charge as i am on yearly billing

I am also getting charged $40/mo for my Merchant Services account that should be $20/mo but can't seem to reach a REAL person to ask about it.

Adrian_A
Moderator

Hi I have 40 dollar charge on my Credit card statement from Intuit. I do not understand this charge as i am on yearly billing

I appreciate you for bringing this concern to our attention, venkart and MossS.

 

I'd recommend reaching out to our Phone Support team. An agent can do a screen-share with you and verify the $40 charged in a more safe environment. Since this is a public forum, we're not allowed to ask and provide any confidential information so we can secure your account.

 

Here's how to contact us:

 

  1. From the ? Help icon, click Contact Us.
  2. Enter I have a $40 charge on my Credit card statement from Intuit.
  3. Click Let's talk.
  4. Select either ChatSchedule a call, or Get a call.

 

As for you MossS, you can reach out to our Merchant Service account by going to this link: . Then, select QuickBooks Online with Payments & Merchant Service Center.

 

You can also take a look at this article that has the lists of the different charges on your statement: What is this Intuit charge on my credit card statement?.

 

I'm just around if you have other concerns. Stay safe!

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