Create a service type item named for the discount and link the discount income account to it. Set the rate to the negative decimal representation of the amount of the discount, ie 15% = -0.15
On the invoice enter the total amount to be discounted as the qty
Welcome to the Community, @fenrircustomsaz.
Adding a discount to an invoice in QuickBooks Online (QBO) is pretty easy. All you need to do is to turn on the feature. Please refer to these steps:
After that, you can now apply a discount to the invoice. Please refer to this article and proceed to step 2 for further guidance: Add a discount to an invoice or sales receipt in QuickBooks Online.
Let me know in the comment section below if you have any other concerns or questions, and I'll get back to you as soon as possible. I'm always here to assist. Have a wonderful day!
What is it that quickbooks fails to understand here?
My QB 2013 has better functionality than QB online.
A line item discount.
That simply applies a percentage to the line above, including a subtotal line.
What are you not getting?
That is an excellent idea! In fact, I will take note of this and send feedback to our Product Developers about adding a feature like this. I do see how this will make your business life easier. Our engineers are always looking for ways to enhance your experience. You can follow our blog to keep up to date with our software changes and upcoming changes. Please let me know if you have any questions. My team and I stand ready to help! Take care and be safe.
if the item price changes (including subtotals) you have to manually change the quantity. If you forget to do this the calculation does not change. How about an actual PECENT discount where the percent actually uses the line item changed price OR subtotal changed price to automatically calculate the correct PERCENT discount amount ON THE FLY! (Like the desktop version does) currently If you reduce the price after negotiations you must change the quantity Or you discount will be too much in some cases WAY WAY TOO MUCH. Please get your act together Quickbooks Online. The functionality must be in a product like yours.
It is very frustrating that QBO is not getting the fact that shipping and labour is not normally discounted. Customer support is very unknowledgeable, and this is a very simple task that most businesses use. I wish that they would implement this. Until they do our company can't use QBO
What is the outcome of the the percentage discount line item to be added to QBO Canada? There needs to be a line item that is a percentage, so you can do a service charge a s a percentage of sales as well?
Our company would like to use QBO, but until you make that a function we can't use it.
It's great to hear that you're interested in using the Canadian version of QuickBooks Online for your business needs. To discount line items, you'd need to create a product/service called discount and input it as a negative amount. The steps are listed in this article: Apply a Discount to a Single Item. You can also add service charges in the method in the article.
If you have any questions, please let me know. Take Care.