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Anonymous
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How can I mark an invoice paid without deleting it? Direct deposit payments don't seem to be recognized, so I have invoices that say they are overdue but really aren't.

 
1 Comment 1
Angelyn_T
QuickBooks Team

How can I mark an invoice paid without deleting it? Direct deposit payments don't seem to be recognized, so I have invoices that say they are overdue but really aren't.

Thank you for reaching out to us here on the Community page, @Anonymous.

 

I'm glad to share the steps on how to apply the deposit to the invoice to remove the outstanding balance.

 

First, edit your existing deposit and change its account to Accounts Receivable.

 

  1. Click on Accounting at the left pane.
  2. Locate the bank account where the payment was direct deposited into, then click View register.
  3. Locate the deposit and click it.
  4. Tap Edit to open the deposit.
  5. From the Deposit page, go to the Add funds to this deposit section.
  6. Select the customer's name for Received From.
  7. Change the Account to Accounts Receivable.
  8. Click Save and close.

 

Once completed, link the deposit to the invoice.

  1. Choose Receive Payment under Customers from the New (+) icon.
  2. Select the customer.
  3. Place a check next to the invoice and deposit.
  4. Click Save and close.

 

After that, the invoice will be marked as paid. I've also added this article for more information about linking a deposit to an invoice.

 

Let me know if you have any other questions by adding a comment below. I'm always here to help. Have a good day!

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