Good day, shawnb1.
I'll help you set up the item but before doing so, let's make sure to enable the unit of measure in your preferences.
Here are the steps:
- Go to Edit > Preferences.
- On the left panel, select Items & Inventory, and click Company Preferences.
- Under UNIT OF MEASURE section, click the Enable button.
- Hit the OK button.
- Select the unit of measure mode that is right for your business.
- Click Finish and OK.
Please see this screenshot for a visual guide:
Once done, you can set up the item by following these steps:
- Go to List > Item List.
- Click the Item drop-down located at the bottom, and select New.
- Choose the Type from the drop-down list and enter the item information.
- Select Add New from the U/M Set drop-down list.
- In the Select a Unit of Measure Type, choose Count (each, box, case, dozen, etc) and click Next.
- Select Each and then click Next.
- Put a check mark on the Case option and click Next.
- Enter the number of each per case and select OK. Then, click Next.
- Select the default unit of measure and select Next.
- Set the name, and click Finish. Then, hit OK once done.
Here's a sample screenshot for reference:
The following article includes more information: Use single and multiple units of measure for items.
Feel free to comment on this thread if you have any additional questions or concerns. Thanks.