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darren-s-morriso
Level 1

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

 
10 Comments
MaryLandT
QuickBooks Team

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

Hello there, darren-s-morriso,

 

I myself don't want to see pop-ups when using an online service. Helpful tip advertisement window is designed to guide and suggest how you optimize QuickBooks Online.

 

You can ignore the prompt by clicking the or No, thanks button to close it. 

 

Meanwhile, you can check out the Firm of the Future Team page to know what's new and coming in QuickBooks Online.

 

Feel free to let me know if you need further assistance. I'm right here to help.

darren-s-morriso
Level 1

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

This is not an acceptable response.  I'll be looking to replace "Pop-upBooks" the end of this fiscal year for a program with less corporate bloat and a better user experience and more focused customer service.

kcdkc
Level 1

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

I have to turn off this $#@K-ing window every single time I log on.  It takes 1/3 of the screen and is impossible to ignore.  QB is a paid service.  You don't need click-bait bull-#@it to fund it.  I don't mind turning it off ONCE.   Not every time!!!  

 

FIX THIS!!!!!

sean-doflab-com
Level 2

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

Agreed. Not an acceptable answer at all. QBO, is this all you to have to offer? Geez.

LisaH81
Level 1

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

It doesn't matter how many times we click the X at the top, it comes back.  How do we turn this off?

KlentB
QuickBooks Team

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

Hi there, LisaH81.

 

I can share some information about how advertisements work in QuickBooks Online (QBO).

 

Currently, we're unable to turn off the ads in the program. They are specifically designed to guide you in managing your company. Although, I definitely understand how inconvenient it can be when an advertisement suddenly pops up upon working in the program.

 

Please know that we implement updates based on our customer's requests. Rest assured, we're taking note of your ideas and suggestions to improve and optimize your QuickBooks experience.

 

For now, you can click the X icon to close the advertisements so they won't affect your navigation experience. As we assess this opportunity, I recommend visiting our blog from time to time to stay current with our product updates and enhancements.

 

Also, you can check some of our helpful articles here if you need a reference in completing your tasks.

 

If you have any other questions, just let me know and I’ll make sure to answer them. Thanks for checking out QuickBooks Community and have a great rest of the day.

KwikBooks-is-the-Devil
Level 2

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

This does not HELP!!! Did you even read the request? I use QB DESKTOP and do not want to EVER see a single tip from QB. How do I shut these off in the software I FULLY PAID FOR? 

KwikBooks-is-the-Devil
Level 2

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

I, like so many others, will be looking for a replacement for QB. With this, I'll no longer use TurboTax or It's Deductible, as these were good with QB, but not necessary when I make the switch. 

 

Your inability to understand that customers want what they paid for and nothing more is what's kept me from migrating to QB Online. This means you've already lost revenue because the software I paid for continues to market to me with pop-ups and clickbait! 

Adrian_A
Moderator

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

It isn't the kind of experience that we want you to have, 

 

We can turn off any product tips by turning off the Turn off pop-up messages for products and services option. Let me guide you with these steps:

 

  1. Click the Edit menu.
  2. Select Preferences.
  3. Go to the General section.
  4. Uncheck the Turn off pop-up messages for products and services box.
  5. Click OK.

 

In case you have some How do I concerns, don't hesitate to visit our Help page

 

I'm just a post-away if you still need my help. Take care!

Roger35
Level 1

How can I turn off the "helpful tip advertisement windows" in quickbooks online? I'm ready to throw my monitor out the window...

I have turned off the Popup advertising. Now I am getting a little bar with a different message and "Learn More" that I have to click off. Intuit needs to know that it is forcing users to learn more about other products that do not interfere with customers who are working for a living for, among other things, money to pay for accounting software. There are some excellent open source product out there that save us from being insulted by Intuit!!!!!!!!!!!!!!!! We are not stupid!!!!!!!!!!!! When we want to "learn more" we can go looking for what we want without Intuit's help. Fix this or lose me as a customer!!!!!!!!!!!!!!!

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