Hello there, darren-s-morriso,
I myself don't want to see pop-ups when using an online service. Helpful tip advertisement window is designed to guide and suggest how you optimize QuickBooks Online.
You can ignore the prompt by clicking the X or No, thanks button to close it.
Meanwhile, you can check out the Firm of the Future Team page to know what's new and coming in QuickBooks Online.
Feel free to let me know if you need further assistance. I'm right here to help.
This is not an acceptable response. I'll be looking to replace "Pop-upBooks" the end of this fiscal year for a program with less corporate bloat and a better user experience and more focused customer service.
I have to turn off this $#@K-ing window every single time I log on. It takes 1/3 of the screen and is impossible to ignore. QB is a paid service. You don't need click-bait bull-#@it to fund it. I don't mind turning it off ONCE. Not every time!!!
Hi there, LisaH81.
I can share some information about how advertisements work in QuickBooks Online (QBO).
Currently, we're unable to turn off the ads in the program. They are specifically designed to guide you in managing your company. Although, I definitely understand how inconvenient it can be when an advertisement suddenly pops up upon working in the program.
Please know that we implement updates based on our customer's requests. Rest assured, we're taking note of your ideas and suggestions to improve and optimize your QuickBooks experience.
For now, you can click the X icon to close the advertisements so they won't affect your navigation experience. As we assess this opportunity, I recommend visiting our blog from time to time to stay current with our product updates and enhancements.
Also, you can check some of our helpful articles here if you need a reference in completing your tasks.
If you have any other questions, just let me know and I’ll make sure to answer them. Thanks for checking out QuickBooks Community and have a great rest of the day.
This does not HELP!!! Did you even read the request? I use QB DESKTOP and do not want to EVER see a single tip from QB. How do I shut these off in the software I FULLY PAID FOR?
I, like so many others, will be looking for a replacement for QB. With this, I'll no longer use TurboTax or It's Deductible, as these were good with QB, but not necessary when I make the switch.
Your inability to understand that customers want what they paid for and nothing more is what's kept me from migrating to QB Online. This means you've already lost revenue because the software I paid for continues to market to me with pop-ups and clickbait!
It isn't the kind of experience that we want you to have,
We can turn off any product tips by turning off the Turn off pop-up messages for products and services option. Let me guide you with these steps:
In case you have some How do I concerns, don't hesitate to visit our Help page.
I'm just a post-away if you still need my help. Take care!
I have turned off the Popup advertising. Now I am getting a little bar with a different message and "Learn More" that I have to click off. Intuit needs to know that it is forcing users to learn more about other products that do not interfere with customers who are working for a living for, among other things, money to pay for accounting software. There are some excellent open source product out there that save us from being insulted by Intuit!!!!!!!!!!!!!!!! We are not stupid!!!!!!!!!!!! When we want to "learn more" we can go looking for what we want without Intuit's help. Fix this or lose me as a customer!!!!!!!!!!!!!!!