How can i undo an archived form?

Let's make sure you're able to undo the archived form, aryn3. I've got you covered.

In QuickBooks Online, you can undo the archived form by clicking the Delete option. I'll gladly show you how:

1. From the Taxes menu, select Payroll Tax.
2. Select View Archived Forms in the Annual Forms section.
3. Choose the correct form.
4. Click Delete.
5. Once done, it'll go back to your filing due.

If the option isn't available, I'd recommend contacting our QuickBooks Support Team. They're equipped with tools that can help undo the archived form. Here's how:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.

Additionally, I've included these articles that'll help you stay informed in archiving and accessing your forms in QuickBooks Online.

• Archive Old Forms
• Access Payroll Tax Forms and Tax Payments

I'll be right here if you have any other payroll-related tasks or concerns, aryn3. It's always my pleasure to assist you.

Hi aryn3,

Hope you’re doing great. I wanted to see how everything about undoing your achived form in QuickBooks Online. Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
 
Looking forward to your reply. Have a pleasant day ahead!

Hi there,

I tried this, and the form totally deleted and did not show up again under "Payroll Tax" "Action Needed". I need to close this item out in order to record the tax payment.

-Ashley

Thanks for getting involved with this thread, aschwantke.

Since your tax form isn't showing up where it should be, I'd recommend checking the browser. It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages. You can open a private window and check to see if you're able to see your form.

Here's how to access incognito mode in some of the most commonly used web browsers:

• Safari: Command + Option + P
• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If you're able to see your form while browsing privately, it's safe to say this problem's being caused by your browser. It can be fixed by clearing cached data and Intuit-specific cookies.

In the event it continues not displaying while using incognito, you'll initially want to try switching to another browsing application.

Here's a list of supported browsers:

• Safari - version 12 or newer
• Google Chrome - version 78 or newer
• Mozilla Firefox - version 76 or newer
• Microsoft Edge - version 75 or newer
• Opera - version 68 or newer
• Samsung - version 10 or newer

You can also check a browser's compatibility with your books by utilizing our browser health checkup tool. QuickBooks supports the current and two previous versions of browsers. If you find that you're using an older version, make sure to update it to its latest release. Steps for doing so can be found on the particular company's website.

In the event you've found no problems which could be causing this with your browser, I'd recommend using a different device and/or internet connection. If it continues happening on other devices and/or internet connections, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.

They can be reached while you're signed in.

Here's how:

1. Use the Help (?) icon.
   
2. Click Contact Us.
   
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
4. Select Start messaging or Get a call.
   

Be sure to review their support hours so you'll know when agents are available.

I've also included a detailed resource about system requirements which may come in handy moving forward: System requirements

I'll be here to help if there's any additional questions. Have an awesome day!

How is that helpful? The form was deleted.

I followed the instructions and my form was deleted. This is not helpful advice 

I understand how important it is to get a view of your archived forms, sugarandskinspa. I would have felt the same way if I had gone through the same situation.

Since the form was deleted after undoing it, I recommend contacting our payroll support. Our designated team possesses the necessary expertise to address your concerns thoroughly. 

Here's how to reach our payroll support:

1. In your QuickBooks Online account, go to the Help menu.
2. Hover to the Search tab, then click Contact Us.
3. Type in a short description of your issue and concern in the box provided.
4. Click Continue.
5. Select the Chat or Callback option.

On the other hand, if you want to look closely at your business's finances, you can run a payroll report. It will provide a detailed summary of your company's payroll expenses, including employee salaries, bonuses, taxes, and other related costs. 

You can respond by tapping the reply button for further clarification and information regarding your archived forms. I'll always be here to assist you.

Yes I did that and was on hold for almost an hour while the young lady tried to help me. We screen shared and the 5 things she tried did not work. She is supposedly going to call me back. The forms that were deleted were 2022 employee W2’s. Kind of a big deal…..