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Level 3

How can we customize purchase orders?

We have a problem with the printing and display of Purchase Orders. We are a service industry and have a very simple PO for our vendors. Type (type of service), Description, Value. When, we print (or "save and send"), the problem is that the "Description" field is too narrow. Is there anyway that we can increase the width of the Description? Thank you.
5 Comments 5
QuickBooks Team

How can we customize purchase orders?

I understand the importance of this matter, @GBE. I'm here to share some insight about customizing purchase orders in QuickBooks Online.


QuickBooks allows you to modify transaction types like invoices, sales receipts, and estimates. While customizing the description field within the PO is currently unavailable, what I can suggest is using a third-party app that integrates with QuickBooks.


In that case, go to this page to check what apps are available in QuickBooks App Store. Under the Categories area, select an app that best suits your business.


Additionally, have this article that you can use as your reference:



I'm looking forward to hearing from you soon. I'd be happy to provide some help.

Level 3

How can we customize purchase orders?

Christine, Thanks for your reply. I am not looking for any customization. All that is required is for the description to be shown in a wider width. See attached screenshot.


How can we customize purchase orders?

I appreciate the screenshot you've provided above, @GBE. With that, I can provide further info about your concern in customizing the width of the Description field on your Purchase Orders (PO) in QuickBooks Online (QBO) and guide you on the actions you need to help take care of this matter.


For the time being, the option to customize a PO or show its Description field in a wider width while printing is unavailable. As mentioned by my colleague above, you may integrate a third-party application to do this for you. Visit our QuickBooks App Store page to choose the one you need.


We take customer suggestions as opportunities to improve the various features of our products. Therefore, I would encourage you to send suggestions or product recommendations.


Your valuable feedback will be forwarded and reviewed by our Product Development team to help improve your experience while using the program. Here's how:


  1. Go to the Gear icon.
  2. Select Feedback.
  3. Type in your recommendation in the Share your feedback field.
  4. Click Next.
  5. Follow the on-screen instructions to complete the process.


I've attached screenshots below that show the first four steps.



Also, QBO has several reports that'll help you in managing your POs. For a complete guide on pulling up these reports, I'd recommend checking out this article: How to run purchase order reports.


On top of that, I'd also recommend visiting this page to keep you updated with the latest software improvements and enhancements with QBO: Customer Feedback for QuickBooks Online.


Please keep me posted in the comments if you have other purchase order concerns and questions about managing vendor transactions in QBO. I'll gladly help. Stay safe always, @GBE.

Level 3

How can we customize purchase orders?

Rea, I have already provided the feedback multiple times. In my opinion, this is not a "feature", but rather a bug in the QBO software.


Secondly, we are already paying almost 4 figures a year for QBO. Paying for another third party software for POs is not something we can do.

Level 2

How can we customize purchase orders?

How is this so difficult for support to understand.  Just make the bleeping form customizable like invoicing and estimating is.  What we need is not that complicated.  I just upgraded today just to be able to start issuing POs instead of tracking separately in excel.  With this system being such a mess, it might be easier for me to downgrade and go back to doing it the old way.

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