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How do I apply a direct to vendor payment from a customer to the invoices I received from the vendor? the customer paid our vendor instead of us.

We have a customer who has no open invoices but owed us money for a transportation charge. Instead of paying us directly he paid one of our transportation vendors the amount he owed us. Our vendor sent us a statement with several invoices on it (not all from this customer) and our customer's payment applied in general, not to any specific invoice. His payment is more than his portion of his invoice from this vendor.  He owed us from a second transportation vendor as well but made the full payment to one vendor. I've entered all bills from this vendor into quickbooks, but how do I apply the customer's payment to them?

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Best answer 12-10-2018

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Established Community Backer ***

receive payment against the customer invoice and deposit...

receive payment against the customer invoice and deposit those "funds" in the cash account

use pay bills, select the cash account as the payment source, and select the bill(s) to be paid, and pay the bills

then pay the second vendor the same way

The vendor keeps his accounting his way, QB does not use the same procedures as far as designating bills in a/p, or you could call the vendor and see how much was paid to each of the vendor invoices and duplicate that in QB

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Established Community Backer ***

receive payment against the customer invoice and deposit...

receive payment against the customer invoice and deposit those "funds" in the cash account

use pay bills, select the cash account as the payment source, and select the bill(s) to be paid, and pay the bills

then pay the second vendor the same way

The vendor keeps his accounting his way, QB does not use the same procedures as far as designating bills in a/p, or you could call the vendor and see how much was paid to each of the vendor invoices and duplicate that in QB