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sarahgwp
Level 1

How do I change a check number so it matches my actual paper checks?

I am trying to pay some bills and when I attempted to print a check I got an error that the check number was already in use. So I went to the published knowledge for QB online (all of my past experience has been with a desktop app). The "fix" seemed pretty straightforward, except nowhere on the check itself can I see the check number I'm supposed to be able to easily change with a few clicks. So not only do I have three checks prepped and ready to print, but I now realize the check numbers in QB online are not synced with my paper checks. BTW, we only use the online version. Please help! Support has no idea what I'm even talking about.
3 Comments 3
jamespaul
Moderator

How do I change a check number so it matches my actual paper checks?

Hello, Sarah. 

 

I'm here to help you ensure your checks are printed with the correct check numbers. 

 

Just to give an overview, we won't be able to edit the check number if the Print later box is checked. This is why you're unable to enter or edit the check number. 

 

Regarding the "check number already in use" prompt, we can still proceed to print the check with the same number by clicking on Continue. Though, this will duplicate the number from a prior check. 

 

So, we'll want to edit the previous checks you've already printed with the correct numbers and sync it with your actual check. Here's how to do it: 

 

  1. Go to Expenses
  2. Find the "Bill Payment (Check)" transactions and open one. 
  3. Edit the number under Ref No. If the box is greyed out, make sure to uncheck the Print later box. 
  4. Once done, click Save and close

 

chk1.PNGchk2.PNG

 

Do this until all of the recorded and printed checks have the correct numbers. 

 

Now, we can print the current checks by going to the + New button, then selecting Print checks. Make sure to enter the correct beginning check number in the Starting check no. box.

 

The system will automatically increment the number by one. So if you have three checks in the queue, it will print as "Check no. 1", "Check no. 2", and so on. 

 

For more details about printing checks and setting up your print settings, we can take a look at these articles: 

 

 

Need to check your financial data after printing your checks with the correct numbers? We'll want to browse an article in our Financial Reports topic page. They'll contain guides on what reports you can run and how to customize it. 

 

Do you have other concerns regarding your checks? Or perhaps do you need help with other entries? Keep me in the loop in this thread, and I'll help you out. 

apeters at ES
Level 2

How do I change a check number so it matches my actual paper checks?

"The system will automatically increment the number by one. So if you have three checks in the queue, it will print as "Check no. 1", "Check no. 2", and so on. "

 

What if my checks arrive in reverse order? if I need check 7,6,5,4 instead of 4,5,6,7, my only option is to manually re-sort the physical checks by hand, which is time consuming for that many checks.

 

In desktop, we could use the following method:

 

  1. Go to File, then select Printer setup.
  2. In the Form Name  dropdown, select Check/Paycheck.
  3. Select Options.
  4. In the Page order  dropdown, select either Front to back or Back to front.

 

Is there a similar method in Online? We don't have time to do this manually for the volume of vendor payment checks and need to use "print later"

Jovychris_A
Moderator

How do I change a check number so it matches my actual paper checks?

Thank you for joining this thread and sharing comparisons between our accounting products, @apeters at ES.

 

You're correct that you'll have to input the check numbers manually since the system increases the check number by one. I know how beneficial it is when we can automate to decrease the check number by one. Your insights and goodwill is important to us.

 

For us to boost your QuickBooks Online (QBO) experience, I recommend submitting feedback to our product developers. In this manner, they will know that this is crucial to your business. They might consider adding this functionality for the benefit of many users.

 

Here's how:

  1. Login to QBO and then click the Gear icon.
  2. Select Feedback below Profile.
  3. Enter your suggestion.
  4. Hit Next to submit.

 

I've also submitted feedback for this functionality to support your business needs.

 

Making everything else easier with printing checks, I've added articles for more insights:

 

 

Please get back in this thread if you have other QuickBooks concerns. Anytime I can help. Stay safe and have a prosperous year ahead.

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