How do i charge a credit card processing fee to my customer?

Hi there, @greatoaks5.

In QuickBooks Online, you can charge a credit card processing fee to your customer by adding it as a separate line item on the invoice or sales receipt. This way, the fee is clearly displayed to the customer. QuickBooks Payments deduct the processing fee from the total transaction amount.

To charge a credit card processing fee to your customer in QuickBooks Online and ensure clarity, you can follow these steps:

1. Create an invoice or sales receipt for the service you are providing.
2. Enter the service amount as $300.
3. Add a new line item to the invoice or sales receipt for the credit card processing fee. For example, if the fee is 3% of $300, the fee amount would be $9 (300 x 0.03).
4. Specify the description of the fee, such as "Credit Card Processing Fee."
5. Save and send the invoice or sales receipt to your customer.

By doing this, both the service amount and the fee will be included in the total amount that the customer is charged. To prevent any misunderstandings or unexpected charges, I recommend communicating this fee transparently in advance. By doing so, you can provide your customers with a clear understanding of the total amount they will be charged, including the fee.

Furthermore, we recommend referring to these articles to ensure accurate recording of your payments and processing fees to the appropriate accounts:

• Choose where to record payments and processing fees for QuickBooks Payments
• What are the fees for QuickBooks Payments?

Feel free to ask if you have any further questions or need additional assistance about receiving customer payments. We'd be happy to assist.

@greatoaks5 

If you are running a B2B company, you can use a 3rd party processor to accept credit card payments for free.

How is that done? I have a B2B business and would like to process the CC payments for free.

@WandaA 

You can use Melio to accept B2B payments for free.

https://affiliates.meliopayments.com/get-paid

Before signing up for your merchant account, you should pay a bill to make sure your account is verified.

https://affiliates.meliopayments.com/quickbooks

You can also get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

What is a B2B?

@portosan 

Business to Business.

B2B

It currently means "Business to Business".

Would this then take 3% of the new total, $309?

Yes, @thesteven14. When you include a credit card processing fee in the amount you charge to your customers (in this case, adding 3% to the $300 service fee, making it $309 total), Intuit will calculate its processing fee based on the total amount that goes through the system, which is $309.

Furthermore, you have the option to allow your customers to directly pay the convenience fee instead of covering it yourself. Please note, that this is only applicable to ACH bank payments. For more detailed information, you can refer to this article: Let Your Customers Pay Invoices by ACH Bank Payment with a Convenience Fee.

If you have any additional questions about payment fees or how Intuit calculates the fee for each transaction, simply click the Reply button. We are here to answer your questions and guide you every step of the way.