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I have a way to clear the transaction, EileenHess.
You'll want to edit the Deposit to account of the recorded payment. This removes the transaction that shows up in the bank deposit section.
Here's how:
When you go back to the Bank Deposit page, you will no longer see the payment.
To know why some payments go to the Undeposited Funds account, you can check this article: Deposit payments into the Undeposited Funds account in QuickBooks Online.
If you have other questions or concerns, please don't hesitate to ask. Have a great day!
I cannot delete a deposit, or a payment from a deposit that is waiting to be recorded. If I deposit the funds and then delete the deposit, it puts the payment back into the "Record Deposits" status. I cannot delete the payment until the deposit has been deleted, and there is no way to delete the deposit. If I try to void the deposit, it just makes a zero voided deposit and leaves the one I am trying to delete in the system.
I have a way to clear the transaction, EileenHess.
You'll want to edit the Deposit to account of the recorded payment. This removes the transaction that shows up in the bank deposit section.
Here's how:
When you go back to the Bank Deposit page, you will no longer see the payment.
To know why some payments go to the Undeposited Funds account, you can check this article: Deposit payments into the Undeposited Funds account in QuickBooks Online.
If you have other questions or concerns, please don't hesitate to ask. Have a great day!
What if has already been reconciled?
Also will it cause the reconciled deposit to be out of balance?
I believe the undeposited funds account may have been effected by Qbooks audit team during transition from desktop to online.
Thank you for any feedback
I'm here to share details on how a reconciled deposit affects your account balance when deleting one in QuickBooks Online (QBO), @benappy. This way, you'll be able to determine the best action you need to take care of the issue.
When you delete a reconciled deposit, it'll cause a great impact on your account. It'll surely become out of balance. This is because your transactions for a specific month won't be intact and will show that they aren't matched with your bank statement.
During your transition from QuickBooks Desktop (QBDT) to QBO, there may be some of your lists and reports that weren't converted because of feature differences. You'll see that all your reconciled transactions in the register will have an “R” in the cleared column in QBO. To learn more about this, kindly check out this article: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.
In case you still want to delete a reconciled deposit, you'll have to open your account register and perform the process from there. Before doing so, I'd recommend consulting your accountant. This is to make sure your books are accurate and monitor your deposits accordingly. Here's how:
You can make sure your financial data are accurate by pulling up the Reconciliation report. This will also let you access your individual reconciliation reports and check their accuracy. Just go to the For my accountant section from the Report menu's Standard tab.
Please let me know if you have other concerns. I'm just around to help. Take care always.
After I changed the undeposited to bank account, then went to reconcile, those payments are listed in the bank reconciliation. Is there another way to fix this issue. I have six entries in my undeposited list that needs to be cleared that are 2 years old.
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