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feedbackformuseless
Level 2

How do i customize purchase order format on QBO Advanced

The online version is great both in the UK and US versions, I have both and also one client in SG as well.  The problem is they release more features in the US which they dont allow in the UK and are greatly needed, and then they release features which everyone uses (like templating invoices / estimates / etc) and then they cancel them.  The management at Intuit are total idiots, and the support staff on here should all be sacked, havent come across a single one that knows what he / she / it is talking about.

 

Dont even get me started on the account managers, waste of time.

inventory APD
Level 1

How do i customize purchase order format on QBO Advanced

the ability to change Colum with for purchaser orders should be done asap as it would make the layout of the purchaser orders easer to read as mine have 3/4 of the page blank !

juliehite
Level 2

How do i customize purchase order format on QBO Advanced

It is NOT available in QBO Advanced!!!!!!

juliehite
Level 2

How do i customize purchase order format on QBO Advanced

Customizing PO's and Sales Receipt columns is NOT in QBO Advanced!!!!!!

desktopuk
Level 2

How do i customize purchase order format on QBO Advanced

We have just purchased Advanced so we can get the ability to have a purchase order that our suppliers can use and looks remotely professional, I ma sad to say it does not deliver.

 

We moved over from desktop after using it for 15 years and being really happy with it, now being pushed towards Sage (UK) just to have the ability to send professional purchase orders….how sad is that?

 

For the record you can see but you can’t print and email a purchase order to a supplier with your part number and also your suppliers part number….!! This is a must for us

 

Come on QBs you have dropped the ball here, don’t force us to look else where over a PO template !

desktopuk
Level 2

How do i customize purchase order format on QBO Advanced

We are an established company that has been trading for over 20 years, we were very happy with QBs UK desktop, and the templates for the various documents that you send to suppliers and customers were professional and customisable. We are totally shocked at how limited the templates are (even in advanced), especially the PO template. It looks so unprofessional and a bit home made...., a third of it is blank and its not possible to choose (map) the fields so we can have our part number and suppliers part number on the PO!

Our suppliers have asked us why we have stopped putting critical info on our purchase orders, so we have had to compromise the product descriptions by adding extra info into the fields, but then the PO fields colums are too narrow so it all squashes up and looks terrible

Come on QBs you have dropped the ball here, when will you be resolving this ?

websolprov
Level 3

How do i customize purchase order format on QBO Advanced

I have been saying this for over a year and people are only just starting to realise. QuickBooks really have f***** up on this, big time. I escalated matters to the board and some snotty nose cow working as a special assistant to the chairman eventually just stop replying because they just would not accept that this was an issue. 

People need to start contacting the board and start raising official complaints about this otherwise nothing's going to get done. Right now QuickBooks have said they will not return back to the old template version using the EZfields in word docx.

simplifaster
Level 3

How do i customize purchase order format on QBO Advanced

QuickBooks doesn't have a clue what we are proposing.  On occasion, a QuickBooks staffer will respond to this thread without any idea what is being proposed.  I applaud those who continue to keep this thread alive, but QuickBooks has ignored these customization suggestions for years.

stackArmor
Level 3

How do i customize purchase order format on QBO Advanced

And here we have a sale professional who just want to do marketing his work and does not even know about the topic.

 

The word customize is not limited to what type of text you want and which color you want to choose. it is more vast word. But we can understand that you are here for your promotion only

Falcon29108
Level 3

How do i customize purchase order format on QBO Advanced

Your post is dated 2020.

Seems like an awful long time for this to be in the works.

We need a way to change the preset names of the fields in an PO, as well as the layout.

The online version leaves a lot to be desired, for sure.

Falcon29108
Level 3

How do i customize purchase order format on QBO Advanced

We are not trying to add or change custom fields in a PO -- we are trying to edit the preset fields and change the layout.

RheaMaeH
QuickBooks Team

How do i customize purchase order format on QBO Advanced

Thank you for joining this conversation and sharing your concerns about customizing purchase orders in QuickBooks Online (QBO), Falcon. I understand how important it is for your business to have purchase orders that reflect your preferred format and style. Let me address your specific points and share some thoughts on this matter.
 
The ability to customize preset field names and layouts is a fundamental need for many businesses. We greatly value your input on this matter, and I encourage sharing your thoughts and recommendations with our product development team. However, this option is currently unavailable. Your input is invaluable in shaping the future enhancements of QuickBooks.

 

Here’s how you can submit your suggestion:

 

  1. In the upper right corner, click on the Gear icon.
  2. Select Feedback.
  3. Type your suggestion and click Submit Feedback.

 

While we don't have the option to customize the purchase order, I want you to know that your suggestion is important to us. We're continuously improving our features based on user needs and appreciate your understanding as we work towards enhancing QuickBooks for all users.

 

I recommend checking out our QuickBooks Online Blog to stay updated on the latest product enhancements and features.

 

Additionally, you can learn how to add an accepted purchase order to a transaction for your vendor in QuickBooks Online.

 

Our product development team carefully analyzes and prioritizes these to ensure our updates align with your needs and expectations. If you encounter any other challenges or have additional suggestions, post a reply below. We're here to support you and ensure you have the best experience with QuickBooks.

tifosodiroma
Level 2

How do i customize purchase order format on QBO Advanced

You read a thread open for this length of time to address something so simple and you want us to re-submit a request. You fukking guys are useless.

desktopuk
Level 2

How do i customize purchase order format on QBO Advanced

Without getting too worked up, this is really serious, our book keeper has almost had a breakdown over this.

We expected something very similar to QBs desktop inc the level of support - this product bear no resemblance at all and so the data does nor come across either.

This PO template issue is starting to look very representative of the whole product - our POs look like very amateurish now........no sign of a solution in sight either.

ChristineJoieR
QuickBooks Team

How do i customize purchase order format on QBO Advanced

I value your interest in extensively customising the Purchase Order feature, much like your experience with QuickBooks Desktop, Desktopuk. I hear you and would be delighted to get this insight shared with our product development team.

 

Since the option to customise purchase orders isn't offered yet in QuickBooks Online UK, you can submit a request using the Feedback feature to get this idea reviewed by our developers.

 

Here's how:

 

  1. In the upper right corner, click on the Gear icon.
  2. Select the Feedback.
  3. Type your suggestion and click the Submit Feedback.

 

I'm also adding this article that will help you handle this transaction or navigate to step #4 to run a report for your open purchase order: Create and send purchase orders in QuickBooks Online.

 

Additionally, when a supplier accepts a purchase order and sends the corresponding products, it is vital to record this as a bill or expense in QuickBooks. You can add the purchase order as a line item. See this page for the complete process: Add a purchase order to an expense, bill, or cheque.

 

Please don't hesitate to share your thoughts about our product, Desktopuk. We are here to assist you and ensure your experience with QuickBooks is exceptional. If you encounter any other issues or have more suggestions, please write your reply below..

desktopuk
Level 2

How do i customize purchase order format on QBO Advanced

Sorry but this is just ridiculous, you can see what the issue is and you work for Quickbooks, but some how it is our fault because we have not submitted it to Quickbooks - the company you work for !

 

Actually this has been submitted to Quickbooks already, I was told it was being fixed, but guess what it has not been on the UK version.

 

By default,  all your message says is that we are wasting our time putting any comments on here as the developers dont and wont read them.

 

Thanks for wasting my time!

lisa198
Level 2

How do i customize purchase order format on QBO Advanced

AMEN! I asked for this probably 2 years ago!! Pathetic. You can easily customize invoices so how hard is it to add this to PO's?

bobbyking
Level 1

How do i customize purchase order format on QBO Advanced

Five years later and I see QBO still hasn't added the ability to customize the purchase order layout.  I guess they really care about those feedback notes and feature requests.

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