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userjrpbeaumont
Level 1

How do I find a phone number to discuss a QBOL billing issue with a real person?

How do I connect with a real person to discuss a QBOL billing error?
3 Comments 3
Bryan_M
QuickBooks Team

How do I find a phone number to discuss a QBOL billing issue with a real person?

A pleasant day to you, @userjrpbeaumont. You can find the support phone number in the Help icon. I'll be glad to provide you with full instructions.

 

Before anything else, I'd like to know what specific billing issue you encountered so we can guide you on what action to take to fix it.

 

Moreover, you can connect with our phone support by following the steps below:

 

  1. Go to the Help (?) icon.
  2. Click the Contact Us button below.
  3. Select the tile "Ask about something else."
  4. Enter a brief description of your billing concern and Continue.
  5. Scroll down and pick Call Us below the Phone number.
  6. Type in your First and Last name, Email address, and Phone number. Once done, click the Get a phone number.



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Check out this article for more information: Get help with QuickBooks products and services.

 

Moreover, you can visit this page to stay updated on any maintenance or service interruptions within the QuickBooks program: QuickBooks Status.

 

Keep me posted if you have additional information or questions about billing and subscription. I'm always around to help. Take care always.

RlJC
New Member

How do I find a phone number to discuss a QBOL billing issue with a real person?

Renewal cost for desktop

 

AdonL
QuickBooks Team

How do I find a phone number to discuss a QBOL billing issue with a real person?

Thanks for reaching out about your QuickBooks Desktop (QBDT) renewal cost, @RlJC. I understand you're looking for an exact figure. While I can't provide that specific number myself, I can certainly explain why and show you the best way to get it.

 

The renewal cost for a QuickBooks Desktop (QBDT) subscription varies based on the specific product version and any optional add-on services you currently use.

 

The key factors determining the price include:

 

  • Product Tier (Pro Plus, Premier Plus, or Enterprise).
  • The total number of users and integrated services.
  • The current year's pricing and your renewal date, which dictates when new rates take effect.
  • Any expiring promotional rates you may have received.

 

Thus, the best way to get your exact renewal price is to contact the QBDT Live support team when you're about to renew your subscription. With this, you can request the agent to provide an itemized breakdown of the total renewal cost for your bill.

 

Moreover, QuickBooks typically sends a notification email before your renewal date. I suggest reviewing the breakdown in the email, as it often provides the clearest information about the charge.

 

Please let me know in the comments below if there's anything else you'd like to know about your renewal cost or other QuickBooks-related concerns. We're always here to help you out!

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