We can locate transactions mistakenly created in QuickBooks Online (QBO) in multiple ways, dpracing. This way, we can take the necessary action to keep your vendor transactions accurate.
First off, we can search the transaction using some details you have about the vendor credit. To narrow down the results, we can apply multiple filters to enter all available details we can remember from that transaction. We can begin by following the steps below:
- Sign in to your QuickBooks Online company.
- Click the Magnifying glass located in the upper right corner.
- Hit the Go to transactions search link to route you in filtering the results.
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- Skip the date since we don't know when this occurred. Then, select Bill credit under the Transaction type.
- Enter the Reference number if you have one, and select the vendor under the Contact dropdown.
- In the Amount section, filter the amount by choosing Total from the Amount Type dropdown, and choose Between under the Amount section. Then enter a range of amounts and click Apply.
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- You can also click the More Filters option to narrow down the results.
Aside from the steps above, we can go over to your Expenses menu and filter Vendor Credit to show all available transactions. I also added a snapshot below for your reference. Once located, drill down the arrow beside the View/Edit under the Action column and select Delete.
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Furthermore, you can also obtain a summary of all payments made to a particular vendor throughout the year and make necessary adjustments to showcase essential information by running a report: Run a report with vendor totals.
We can now surely locate this transaction and delete it afterward. If you need additional help with any QuickBooks transactions you have, you can always press the reply button to start posting them here. Stay safe!