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capitalicevolley
Level 1

How do I fix the date field from wrapping on my receipt? New>Receive payment

The format mm/dd/yyyy is wrapping the last digit of the date on the receipt. Is there a way to fix the column width or change the format to mm/dd/yy?
4 Comments 4
JasroV
QuickBooks Team

How do I fix the date field from wrapping on my receipt? New>Receive payment

Good day to you, @capitalicevolley.

 

Currently, the option to adjust the date column width and format aren’t possible in QuickBooks Online (QBO). 

 

I can see having the option to personalize how your accounts look is beneficial to your business. Rest assured our Product Developer is always looking for ways to improve QuickBooks. This way, our users such as yourself can seamlessly continue with your business.

 

For now, I recommend checking our QuickBooks Blog page from time to time. This way, you’ll stay updated on the latest news and updates about QuickBooks.

 

In addition to this, I’m adding these articles that serve as your guide in recording and depositing your customer payment:

 

 

Know that you’re always welcome to post a reply in this thread. You can always count me in. Have a good one!

RB2021now
Level 1

How do I fix the date field from wrapping on my receipt? New>Receive payment

This is crazy. Why can't they at least fix this? The payment method doesn't show up either. But honestly, the date field. Come on Quickbooks Tech Support. Fix it! See below. This is ridiculous.Screenshot 2021-07-30 at 18-45-33 Receive Payment.png

MaryLandT
Moderator

How do I fix the date field from wrapping on my receipt? New>Receive payment

I understand how important it is to customize the receipt, RB2021now.

 

Being able to see the payment method when printing the receipt using the Receive payment feature isn't an option. This is by design.

 

While you can customize invoices, estimates, and sales receipts in QuickBooks, you can send a request about the feature that you want.

 

Here's how:

 

  1. Select the Gear icon at the top, then Feedback.
  2. Enter your comments or product suggestions. 
  3. Click  Next to submit feedback.

 

Your valuable feedback goes to our Product Development team to help improve your experience in QuickBooks. You can track feature requests through the QuickBooks Online Feature Requests website.

 

Learn more about designing sales forms through this link: How to Customize Invoices in QuickBooks Online.

 

Stay in touch with me if there's anything else I can help you with today. I'm always around to manage your sales forms in QuickBooks.

RB2021now
Level 1

How do I fix the date field from wrapping on my receipt? New>Receive payment

The date field wrapping NEEDS to be fixed. This is Programming 101.

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