How do I get qb mobile app to work properly? I've reinstalled and still the screen flashes at home screen and create sales receipt freezes, I'm not able to enter info

Thanks for reaching out to us, @TT191.

I appreciate all the efforts that you've exhausted just to get this working.

Allow me to step in and provide additional assistance to use your mobile app smoothly.

It's recommended to clear the application's cache files when it's not fully functional. This is a helpful initial step to resolve any sorts of errors.

Follow these steps for Android devices: 

1. Select the menu at the top right and choose Settings. 
2. Press Refresh Data and choose Yes.

In your Phone Settings: 

• Android - From your phone's settings, select Apps (varies by device). Choose the QuickBooks app from the list and select Storage. Select clear data.

If the issue persists, you may need to update your phone's operating system to the latest version and uninstall/reinstall the app. 

To learn more about the troubleshooting steps above, go through this article: Resolve Mobile App-related Issues. 

The mobile app's functionalities vary from one kind of phone model to another. To easily compare the features available on each supported device, see the chart through this article: Compare Mobile App Features

You can always leave your comments here if you have follow-up questions with the mobile app. I'm always here to help you out. Take care!