How do I issue a receipt for an amount that has already been deposited?

Glad to have you here today, @kburton1. I'll walk you through the process so you can issue a receipt for funds you've received in QuickBooks Online (QBO).

If the funds are deposited in your real-life bank account, you'll want to create a sales receipt inside QBO. This way, you can make bank deposits and ensure you have a record of all the money in and out of your company. To get you going, these are the steps:

1. Access your QuickBooks Online company.
2. On the left navigational bar, click the +New button.
3. Choose Sales receipt, and then enter the necessary details in each field.
4. Once done, click the Save or Save and close button.

To learn more about this process, see this article: Create and send sales receipts in QuickBooks Online.

Additionally, I've got you this handy article to learn more about making bank deposits inside QBO: Record and make bank deposits in QuickBooks Online.

@kburton1 , it's been a pleasure to have you here again. If you have any additional QuickBooks-related concerns, please don't hesitate to post here again. Take care!

Thank you for responding, however, I am aware of how to create a receipt. My question is how do I avoid affecting the balance that has already been adjusted because of the bank deposit that is already recorded in QB. If I create a sales receipt, won't I have a double entry for the transaction?

Thank you for getting back to us and providing additional information about your concern, @kburton1. I’ve got some information to share about recording payments in QuickBooks Online. 

Before we begin, how do you create this payment via invoice, sales receipt, or direct deposit? Because you can print or download it to issue to the customer. If not, you can delete the entries so they will no longer show in the register as duplicates. All you need to do is to click the More option at the bottom of the transaction and then Delete. 

You can also choose to void the entry instead of deleting them. This way, you can retain the entries and add some memos about why these items that is void or deleted. 

Once done, we can start creating sales receipt deposits to your undeposited funds. When creating sales receipts, make sure not to select the checking account, so the funds won't be deposited directly to the bank. You may select the Undeposited Funds account, so you can transfer the amount when you're ready to deposit them to the bank. 

To do that:

1. Select + New.
2. Click on the Sales receipt.
3. Select the customer from the Customer dropdown. 
4. From the Deposit to dropdown, select Undeposited Funds.
5. Enter line items for the product and service you sold.
6. When you're done, select Save and send to email the receipt to.

Once you're ready to deposit the funds, you can move them from the Undeposited Funds account by making a bank deposit. All payments in the Undeposited Funds account automatically appear in the Bank Deposit window. You can record a bank deposit and combine the payments in QuickBooks.

You can also read this article to learn more about the Undeposited Funds (UF) account: What’s the Undeposited Funds account?

Please know that I'm just a post away if you have any other questions about sales receipts or about QuickBooks Online. I'll be delighted to be your guide once again. Have a great day!