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nery@screenverse
Level 1

How do I recall/retrieve an invoice reminder that was already sent via email.

 
2 Comments 2
JoesemM
Moderator

How do I recall/retrieve an invoice reminder that was already sent via email.

Welcome to the Community space, @Nery. I'd be glad to share information about retrieving invoices that are sent through email and provide other ways to send transactions in QuickBooks Online.

 

Unfortunately there isn't a way to recall an emailed invoice that was sent from QuickBooks. In case the emailed invoice is incorrect, you'll want to resend the transaction again and inform your customer that it's the correct one.

 

If you want to send the invoice reminders manually, you may follow the steps below:

 

  1. Go to the Sales menu, then select Invoices.
  2. Find the invoice you'd like to send a reminder for.
  3. From the Receive payment dropdown, select Send reminder.
  4. Customize your message and click Send.

Moving forward, you can send yourself a copy of your transactions by going to your Accounts and Settings. Here are the steps:

 

  1. Go to the Gear icon, choose Accounts and Settings.
  2. Click on the Sales tab.
  3. Under Messages, tick on Email me a copy, click on Save.

For more information about the process above, click on this article: Send invoice reminders automatically or manually in QuickBooks Online.

 

In case you need additional references while managing your transactions or working with QuickBooks in the future, feel free to read our help articles.

 

Our doors are always open to help you again if you need further assistance about sending invoice reminders. I'm all ears to hear your question and resolve it right away. Have a great day.

MRSC1
Level 1

How do I recall/retrieve an invoice reminder that was already sent via email.

Not at all impressed with Q/B online!!!

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