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LisaR-Hacienda
Level 1

How do I record a stop payment on a check mailed to a vendor that they didn't receive?

After I stopped payment, I paid the bill through ACH on the vendor's website.
3 Comments 3
IrishNinoJ
QuickBooks Team

How do I record a stop payment on a check mailed to a vendor that they didn't receive?

You can void the check payment, LisaR-Hacienda. Let me guide you on how to achieve this.

 

Here's how:

 

  1. Go to Sales, then select All sales.
  2. Find the check that you want to void.
  3. In the Action column, click the dropdown.
  4. Hit Void.

 

In addition, you can refer to the following article on generating and customizing customer and vendor reports that lets you get all the information you need: Common custom reports in QuickBooks Online

 

If you have any further questions about payments, please feel free to leave a reply. We are available 24/7 to assist you. Have a great day.

LisaR-Hacienda
Level 1

How do I record a stop payment on a check mailed to a vendor that they didn't receive?

How would I then record the stop payment fee on the lost check?  Thank you.

SirielJeaB
Moderator

How do I record a stop payment on a check mailed to a vendor that they didn't receive?

Hi there, Lisa. I have the instructions on how you can record the stop payment fee in QuickBooks Online (QBO).

 

You can create an expense transaction for the stop-payment fee. You'll also have to void the check expense made to the vendor.

 

  1. Click +New, then select Expense.
  2. Choose the vendor in the Payee field.
  3. In the Payment account field, select the account you used to pay for the expense.
  4. Choose the payment method.
  5. Fill in other necessary details.
  6. Hit Save and close.

 

For further information on handling expenses, visit this article: Enter and manage expenses in QuickBooks Online.

 

Here's how to void a check if you haven't done it yet:

 

  1. Go to the Expenses menu, then select Vendors (Take me there).
  2. Choose the vendor in question.
  3. Select the check, then the dropdown button in the Action column.
  4. Click on Void.

 

Moreover, you can email your expense receipts and bills to get them into QBO.

 

I'll be sure to get back to you if you have further concerns about the stop-payment fees. Leave a comment below to notify me. I'm available 24/7.

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