Hello and welcome to the Community, mgm1323.
It would be my pleasure to help you record the ACH payment for the bill in QuickBooks Online.
We can record the bill payment to an open bill by performing the normal process. However, you'll need to add a note on the Ref no. field instead of adding a number.
For more information for recording the bill payment made through ACH, you can visit the article I recommend on this:
Please don't hesitate to let me know if you need further assistance with the payment process. I'll be sure to get back to you.
Good to see you here, mauser3.
When you processed a bill payment, the transaction will not be removed from A/P account. Instead, it will only decrease the A/P balance.
To make sure that you successfully processed the payment:
You can also open your A/P account and search the bill. From the DUE DATE column, make sure it shows Paid.
You can use the same article about recording a bill payment for your future reference.
For other concerns, please reply again to this thread.
I appreciate you following up on my colleague's solution and informing us of the result, HazelJ.
I'm here to assist and guide you through the process of recording a bill payment. Let's use the Mark as paid button and open the bill payment to enter the payment method in the Ref no. field.
When paying bills within the form in QuickBooks Online (QBO), click the Mark as paid button. This function is similar to the Make Payment function where you can manage payments. Also, it will take you to the Bill Payment screen.
You can read this article for detailed instructions on other ways to track bill payments in QBO: Record a bill payment by EFT, ATM card, or debit card.
We also compiled resources to help customers with vendor-related tasks like paying bills, processing supplier credits, and creating purchase orders, to name a few: Self-help guide. They're arranged according to topics, so you'll be able to find the article easily.
Keep in touch if you have other questions about managing your suppliers' transactions or any other QBO concerns. I'll be delighted to answer them for you. Enjoy the rest of the day.