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Join nowYou can refund the customer for the change, p00zodie00-yahoo.
This will reduce your bank's balance and offsets the customer's open credit. You may use a check or expense to record the transaction. I'll show you how to do it:
After that, you'll have to link the refund to the customer's credit. Here's how:
Additionally, I recommend reading this article to learn the different ways in managing customer overpayments in QuickBooks: Handle a customer credit or overpayment.
I'm just a comment away if you need more help in recording your other business transactions. Have a productive week ahead.
Hi p00zodie00-yahoo,
Hope you’re doing great. I wanted to see how everything is going about your concern last week. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
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